Aloro SMS Engagement Platform

Text your customers to boost conversion, LTV and loyalty.

From $50/month. 7-day free trial. Additional charges may apply.

Key values section

Have genuine conversations

SMS is the best way to engage your customers directly. Answer questions to close more sales, learn what is working, and grow loyalty.

Recover lost carts

Recover revenue AND learn what is working and isn’t. Maybe it is messaging or a bug on site…the best way to find out is to just ask!

Send post purchase offers

Take advantage of the intimacy and effectiveness of SMS to check in with your customers when it matters.

Aloro SMS Engagement Platform

Aloro SMS Engagement Platform

Aloro is a customer engagement platform that uses SMS the way it should be used...to help you connect deeply with your customers. SMS is the most personal, effective owned channel you have if used correctly and we make sure you reach out only when it is helpful and also drives results! Aloro helps you recover lost revenue, increase conversion on your traffic, and boost retention while also opening up a dialog with your customers.

How it works

  • Sign up and select what SMS use cases you want to integrate
  • Find out when users have questions or when it is the right time to reach out
  • Have conversations with customers to convert more of your sales, learn what is working and isn’t, and drive better retention

You can optimize for any of the following goals

  • Increase on site conversion
  • Recover more abandoned carts
  • Get insights to find out why your customers are bouncing
  • Optimize post purchase flows - upsell customers, reduce returns, and increase subscriptions

Integrations (and other fun stuff)

  • Gorgias, Klaviyo, Zapier, Carthook, Recharge
  • Aloro has smart sending & quiet hours
  • Opt-out and compliance done for you
  • Set reminders to follow up with customers
  • Shopify Plus ready.

TCPA and GDPR Compliant

Send fully compliant text messages with total peace of mind. Aloro is TCPA and GDPR compliant. Customers can opt-out of SMS communication at any time by replying "STOP". Every opt-out request is processed automatically by Aloro, so you don't have to worry about a thing.

Launch date

Integrates with

  • zendesk
  • zapier
  • gorgias
  • intercom
  • recharge
Aloro SMS Engagement Platform

Aloro SMS Engagement Platform

Aloro is a customer engagement platform that uses SMS the way it should be used...to help you connect deeply with your customers. SMS is the most personal, effective owned channel you have if used correctly and we make sure you reach out only when it is helpful and also drives results! Aloro helps you recover lost revenue, increase conversion on your traffic, and boost retention while also opening up a dialog with your customers.

How it works

  • Sign up and select what SMS use cases you want to integrate
  • Find out when users have questions or when it is the right time to reach out
  • Have conversations with customers to convert more of your sales, learn what is working and isn’t, and drive better retention

You can optimize for any of the following goals

  • Increase on site conversion
  • Recover more abandoned carts
  • Get insights to find out why your customers are bouncing
  • Optimize post purchase flows - upsell customers, reduce returns, and increase subscriptions

Integrations (and other fun stuff)

  • Gorgias, Klaviyo, Zapier, Carthook, Recharge
  • Aloro has smart sending & quiet hours
  • Opt-out and compliance done for you
  • Set reminders to follow up with customers
  • Shopify Plus ready.

TCPA and GDPR Compliant

Send fully compliant text messages with total peace of mind. Aloro is TCPA and GDPR compliant. Customers can opt-out of SMS communication at any time by replying "STOP". Every opt-out request is processed automatically by Aloro, so you don't have to worry about a thing.

Launch date

Integrates with

  • zendesk
  • zapier
  • gorgias
  • intercom
  • recharge

Pricing 7-day free trial

Basic Plan

$50/month

or $41.67/month billed at $500 once per year

$0.010 SMS / $0.033 MMS per message. $25 per each addition 100 conversations

  • Unlimited accounts
  • 300 conversations Included
  • Live chat support

Pro Plan

$250/month

or $200/month billed at $2,400 once per year

$0.010 SMS / $0.033 MMS per message. $20 per each addition 100 conversations

  • Unlimited accounts
  • 1500 conversations Included
  • Live chat support

Advanced Plan

$500/month

or $416.67/month billed at $5,000 once per year

$0.010 SMS / $0.033 MMS per message. $15 per each addition 100 conversations

  • Unlimited accounts
  • 3000 conversations Included
  • Live chat support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    0
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0

hanni | the weighted razor

We have had an amazing experience with Aloro because they are able to truly function as an extension of our team. Onboarding was painless since they did their research, and understood so much of our brand right from the start. We didn’t have to give them the usual customer service training about how we’d like to speak to our customers — their communication style is always friendly, helpful, informative, and positive. They are extremely proactive (eg. finding solutions on their own, staying on top of the email and social media updates we share) but also very communicative with us on slack, if they are ever unsure of how to proceed, they immediately reach out to get feedback from us. Our customers love the high-touch relationship they develop with Aloro textperts, and we love how they partner with us to drive our business goals. Highly recommend!

Finn

Aloro has been a true game-changer for our business, and has taken communication with our customers to a level we never thought possible. Aloro's Textperts are phenomenal -- able to address concerns and answer questions in real time, significantly improving conversion and customer satisfaction. We've been able to develop meaningful, long lasting relationships with our customers -- many of whom now know us on a first name basis! The results speak for themselves -- higher conversion rates & abandoned cart recovery rates, increased repeat customer rate, and longer subscription LTV. We couldn't be happier.

Storelli

Aloro’s approach is unique, and our customers love the service. We’re impressed by the quality of conversations their experts have on our behalf - they are really part of our team. In addition to results, Aloro has helped us make significant progress in our customer experience approach. We highly recommend Aloro’ services to anyone who wants to deliver a high-quality experience with their customer base.

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