Reviews (93)
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The best customer support! Danh and Jhomar are always so helpful at resolving any issues and providing custom solutions
Their support team has been really responsive and helpful. They quickly resolved some issues that required custom code fixes - something I’m not sure many other app vendors would even provide. Special thanks to Danh from the tech team for the outstanding assistance.
Excellent support - always really helpful (and fast) in solving any issues and super easy to deal with. Great follow up to ensure all working correctly after resolving also.
The support team is unreal. They were very friendly and helped me fixed an issue with our website that we were not able to sort out. We have also seen a significant increase in sales through Upsell.
Flexible app, even just for its cart options. Excellent support - quick and efficient.
We needed support fast with our theme and Dahn delivered!
Fully recommend this app, you will not regret it.
Great support and overall experience
Everything works as it should! If you need any help with customization the support is there to help.
We had a lot of requests and they met them all.
Can't recommend this app (and the support team behind it) enough!
We've been using the app for just over a month and the experience has been extremely positive thus far. Our onboarding specialist, Sadie, was extraordinarily helpful in getting us set up for success. She hopped on multiple calls with us to ensure we were incorporating best practices. Additionally, the customer support has been very responsive post onboarding. We reached out about an issue we wanted to address and within the hour, a CS specialist (Nair) responded that he was working on the issue. Another specialist (Christian) helped address the issue and it was solved before the end of that business day. Overall, very pleased with the experience thus far! Outside of exceptional customer service and support, the platform has been effective at driving additional revenue. Would recommend to any brand looking to introduce upsell capabilities!
Simple app interface, very user friendly. Support are always responsive and provide helpful suggestions. We hope the app continues to innovate to add some more functionality, such as auto-removal of gifts from the cart when tired gifts are being used and the next tier is reached as this would solve some of our user confusion. Other than this, app is brilliant!
Hi Snakehive Team!
Thanks a lot for your feedback. We are continuously raising the bar and will work together to generate more upsell revenue for you.
- Team AMP