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This is the second time I've used Anagram (the last being Xcel wetsuits) and couldn't be happier. We are seeing between a quarter and a third of all site traffic use the app, boosting conversion into double digits for that segment, and significantly reducing load on customer service. We are also using Anagram to power a retail store locator, which is easy to use and drives customers to stores with our product. The Anagram team awesome and always available to help, and the app works smoothly all the time. HIGHLY RECOMMENDED. No downside in getting it. We are stoked!
Anagram has been a lifesaver. Having a higher price point product means our customers always have lots of questions they need answered before they pull the trigger. This tool helps them feel safer about their purchase and i'm amazed how the answers always seem very on brand and accurate. Highly recommended
Anagram has been an excellent value add tool for Dakine. We’ve enjoyed working with their team and continued develop of Anagram’s learnings. Anagram has help lift Dakine’s conversion and provide accurate/instant answers for customers. The backend analytics has helped guide our focus on which collections/products need the most attention to provide a better experience for our customers.
Anagram has been incredibly valuable for Body Glove in not only giving consumers 24/7 personalized responses while decreasing our customer service tickets but also in providing us with the data to streamline how we optimize product listings and improve our future content quality. Conversion rates of consumers engaging with Anagram is about 3-4x our norm. Anagram has become an essential and favorite tool in our ecommerce toolkit.
Anagram is an extremely useful tool on our website. It helps the customers get quick answers and accurate responses, saving you time. The team at Anagram always has your back and is there to help you get the most out of your AI assistant. Anagram is a must if you are trying to grow.
Cannot say enough good things about Anagram! We've saved so much time and added more revenue just from this platform alone. Customers said they loved being able to ask product-related questions prior to purchase and even made them purchase instantly instead of just "adding to cart." Everyone needs Anagram!
Highly recommend Anagram, especially if you have a product that requires a little explanation. It's awesome for giving site visitors a tool where they can do research right on your site, in a way that you fully control. It's super easy to use on both the front and backend.
Excellent tool to support customers needs. The team at Anagram has been incredibly helpful, from promptly answering any questions we have had to making sure we set up the backend well, constantly adding features and upgrading their own usefulness, we are very happy with our choice! So many businesses in this field lack vital customer support needs, I do not have that feeling whatsoever with Anagram. Highly recommend working with this team for superb hands on contributions to your endeavors, grateful 100%!
The AI tools and tech provided by Anagram seamlessly integrate into our Shopify website and allow us to better serve our customers. It's a great benefit to give us time and energy back to focus on other things while keeping our customer service levels and satisfaction high. The setup was painless and the customer experience has moved lightyears ahead. We highly recommend Anagram and have already referred the company to several companies that we work with. Keep up the great work!
Big fans of Anagram and their team. The app has been super beneficial in helping answer questions about our products - which have a lot of features.
We also noticed a bump in conversion. We definitely recommend the app to anyone.