Analyzely ‑ Google Analytics 4
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quick and helpful
Honestly they could have done a better work. Reports that you can't customize, not being able to find products with worst performing add to cart rates, basic infos.
When asking the customer service he advised me to go on google analytics to create such reports. Then why would I use this app?
Anyway useless..
Thank you for your feedback. We understand your concern and apologize for any inconvenience.
Our app is designed to help Shopify merchants integrate Google Analytics 4 (GA4) and accurately track key eCommerce events like product views, add to cart, checkout, and purchases.
It already includes essential reports to help merchants analyze performance easily. To keep the app simple and user-friendly, we don’t include advanced report customization, those can be created directly in Google Analytics.
If you’d like help setting up custom reports, our support team is happy to assist. We’ll also consider adding more customization options in future updates as we continue improving the app.
Super fast and thorough customer service when we had a question with their app. Much appreciated. And the server side tracking has really helped us get better visibility i our analytics between Shopify <--> GA4
Super easy to set up, data and reports are intuitive and informative. Thank you Google and Thank you Shopify for helping me to run, grow and advance my small business by having insights and options to make evidence based decisions!
Appalling support. Over a period of a week sent numerous questions to support and not one replied to.
For what its worth my questions were regarding the reports. They all focused on "top 10" of "top" performing pages etc. There seems to be no way of getting any deeper level of reports?
There doesnt appear to be any kind of filtering options and basically incredibly limited.
I could be wrong - but dont think so -and maybe this is why they couldnt be bothered to reply?
Who knows but I am not waiting to find out as I dont want to pay a years subscription to such a limited app with such appauling back up.
We're genuinely sorry to hear about your experience, and we appreciate you bringing this to our attention. We have responded to your inquiries sent to richard@rguitars.co.uk, but it appears that our responses may not have reached you.
We understand the frustration that can arise from communication challenges, and we sincerely apologize for any inconvenience caused. We're committed to resolving this matter promptly. We've sent another email to richard.rguitars@gmail.com. Kindly check your inbox, and feel free to reach out to us there.
Amazing customer service, required solely because I doubted my own ability with setting up GA4 in google. Considering I am currently on the free version, I was surprised at the response and assistance received. For sure, I will be upgrading as soon as my store starts to make money.
Thank you
Update: 28-08-2024: been utilising this app for sometime now, straightforward and easy to read analytics'- thank you once again
We're grateful for your feedback! Our top priority is delivering exceptional support, and we're thrilled to hear that our customer service team was able to assist you. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing our app.
Great fast support with any issues and fixes implemented quickly.
Thank you so much for your kind words. We’re thrilled to hear that you had a great experience with our support team. Providing fast and effective solutions is always our top priority.
If you ever need anything else or have more ideas to share, we’re always here to help. Thanks again for choosing Analyzely!
way too expensive
Perfect and so easy to use! You guys saved me a lot of time and effort, many thanks. Well done team.
Thank you so much for your review. We really appreciate it. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Feel free to contact us if you need help.
Very helpful and easy to follow
Thank you for your 5-star review.
We’re pleased to hear that you found Analyzely helpful and easy to follow. We truly appreciate your feedback.
