Answerbase Product Knowledge

Name: Answerbase Product Knowledge
Brand: Lumin Creative
Rating: 5.0 (11 reviews)

Pricing: From $149/month
Rating: 5.0 (11)
Developer: Lumin Creative

Install

Know what customers need to know before they buy with Product Knowledge Intelligence.

Answerbase helps Shopify merchants discover exactly what customers need to know before they buy. Our Product Knowledge Intelligence™ platform analyzes customer questions, product reviews, competitor content, and product information to identify high-value content opportunities. Publish AI-assisted FAQs, product content, and buying guidance that increases conversions, grows organic traffic, and improves AI visibility across search and shopping experiences.

Discover what customers need to know before they buy.
Prioritize product knowledge using customer demand and competitor insights.
Generate AI-powered product FAQs, buying guides, and product content.
Increase conversions, organic traffic, and AI visibility.

Languages

English

Works with

Checkout
gorgias
listrak
shopper approved
zendesk

Pricing

Choose the plan that best fits your business.

Starter

$149 / month

or $1,490/year and save 17%

Features

Know what customers need before they buy
Generate and publish product knowledge
Improve product page conversions
Increase organic traffic
Supports up to 1,000 pages

Business

$399 / month

or $3,990/year and save 17%

Features

Everything in Starter
Product Knowledge Intelligence
Customer and search demand intelligence
AI content recommendations
Supports up to 5,000 pages

Advanced

$799 / month

or $7,990/year and save 17%

Answerbase also supports larger ecommerce sites through Business and Enterprise plans, if over 50K widget/page requests

Features

Everything in Business
Competitor intelligence
Accelerated optimization
Enterprise-scale product knowledge
Supports up to 15,000 pages

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating

Counts per rating level

100% of ratings are 5 stars
11
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

August 27, 2025

The AnswerBase question and answer format was seamlessly incorporated into our Shopify Store. The customer support is very responsive. James is extremely helpful and makes a great partner that is very invested in our success and continuing results from engaging with this app. We have seen a tremendous number of conversions from customers that have engaged with the Q&A feature on our website. Many visitors are finding the answers to their queries using AnswerBase and converting which is taking a significant load off of our support staff with a corresponding increase in sales.

The Pet Health and Nutrition Center

United States

8 months using the app

July 3, 2025

The Q&A software has been incredibly helpful for our team. It allows us to post timely, relevant content that addresses common questions and concerns. Not only does it provide value to our audience, but it also supports our SEO strategy by generating keyword-rich content. Highly recommended for any business looking to engage, inform, and boost online visibility!

furbabyfeeder.com

United States

3 months using the app

July 24, 2023

Working with James and the team at Answerbase has been a true pleasure. As we are scaling our product inventory, services and overall content experience for our subscriber base of 70,000+ we see tremendous potential to better impact our community as well as increase organic traffic through natural SEO Q&A content. Keep up the great work!

Felicitails

United States

4 months using the app