AOV.ai Post Purchase Upsell
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The app is very user-friendly. I really like the rules and conditions available, and the support team has been quick to provide guidance whenever needed.
I'm already using the AOV Cart Drawer, and it has helped increase our AOV by 18% so far. I'm looking forward to seeing the results from the post-purchase features as well.
I’ve had a really good experience with this app so far. The setup was pretty straightforward, the interface is clean, and it makes creating post-purchase upsells feel much easier than I expected.
I also want to mention Tiffany specifically because she was wonderful to work with. She was helpful, patient, and went out of her way to make sure everything was set up properly. She explained things clearly, answered my questions, and even helped with recommendations when I asked.
Overall, the app is easy to use, quick to get started with, and the support has been excellent. Definitely a good option if you’re looking to add upsells to your Shopify store without making the process complicated.
Excited to see the results with this app, looks promising!
Amazing app - does exactly what it says, with great analytics and super configurable. The layout editor lets you customize the upsell pages just like the Shopify website builder, and you have a ton of options on what the app is doing and how.
Plus - it generates extra revenue we wouldn't otherwise have made. This app is worth it's weight in gold.
Also - Susan helps us out via the chat and is very friendly, professional and helpful. With apps like these, support is half the battle and she's great! Never had a problem she couldn't solve.
Support was fast, clear, and actually helpful. Dana made sure everything was set up correctly and took the time to explain things instead of just giving quick answers.
The app itself is clean and integrates well without making the store feel cluttered. Solid experience so far.
great support, susan helped a lot
Susan helped me and it tok 0 time, best app ever best help ever by susan too!
Susan was so helpful with setting up my upsell offer. She sent me screenshots showing me exactly what to click and how to set it up the way that I wanted it. It made the whole process stress free and super simple. I can't wait to see if my upsell offer gets some purchases!
I had a really good experience with this app. Everything worked smoothly and was easy to use. The setup was straightforward, and it helped improve my store efficiently.
I also want to highlight the service — Tiffany was amazing! She was very helpful, quick to respond, and made the whole process feel easy and stress-free. Her support was fast and absolutely perfect.
Highly recommend both the app and the support team!
Just stay away, my checkout logo changed, my edit code got reseted, a mess guys, just go to regular solutions
Hi there,
It's Lydia, Customer Success Lead from AOV.ai Support Team.
First of all, we're very sorry to hear about your experience and appreciate you taking the time to share your feedback.
After reviewing your report, we noticed the issue mentioned involves the store logo and Trustpilot rating display. Based on our investigation, these are not features that our app controls or modifies, so there may be another factor involved. However, we'd still love the opportunity to investigate further and help identify the root cause.
We've already tried reaching out via email and other channels because we'd really like to assist you personally and make sure your concerns are properly addressed.
If you're willing to give us a second chance, please reply to our email, and we'll be happy to work with you one-on-one until the issue is resolved.
Thank you again for your feedback, and we hope to hear from you soon.
Best regards,
Lydia
Customer Success Lead
The app is working nicely and the support has been excellent from Day One.
