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Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Bevat onvertaalde tekst
- Hoogtepunten
- Werkt met de nieuwste thema's
Talen
Engels, Deens, Duits, Spaans, Fins, Frans, Hongaars, Italiaans, Japans, Nederlands, Pools, Portugees (Brazilië), Roemeens, Russisch, Turks, en Chinees (vereenvoudigd)
Werkt met
Zapier, Make.com (ex integromat), Slack, WhatsApp, Instagram, KlaviyoCategorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Kanalen
Prijs
Er kunnen door Crisp externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Basic
Gratis
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 /maand
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Gratis proefperiode van 14 dagen
Unlimited
$95 /maand
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Gratis proefperiode van 14 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (28)
Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.
Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.
Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.
I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.
Thank you very much! Glad to hear you're happy using our customer service management solution.
We are surprised by the issues we encountered during the application process.
1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.
We hope these issues can be addressed promptly.
Hello Nimall,
Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.
We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?
It doesn't allow account creation. Why release the app?
Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!
Alternatively, you can email us on support@crisp.chat
Ondersteuning
Crisp kan al je vragen beantwoorden over Crisp ‑ Live Chat & AI Chatbot.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
16 december 2022
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