Hoogtepunten
-
Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
16 december 2022
Talen
Engels, Deens, Duits, Spaans, Fins, Frans, Hongaars, Italiaans, Japans, Nederlands, Pools, Portugees (Brazilië), Roemeens, Russisch, Turks, en Chinees (vereenvoudigd)
Categorieën
Chat , Beheer van ondersteuningsticketsWerkt met
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramCentralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Bevat onvertaalde tekst
Prijs
Er kunnen door Crisp externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Basic
Gratis
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 /maand
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Gratis proefperiode van 14 dagen
Unlimited
$95 /maand
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Gratis proefperiode van 14 dagen
Basic
Gratis
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 /maand
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Gratis proefperiode van 14 dagen
Unlimited
$95 /maand
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Gratis proefperiode van 14 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
21 recensies
ei pysty poistaa
The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)
Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼
Excelente App!
Tengo más de 2 años utilizando esta plataforma. En mi experiencia es la App que tiene más canales de comunicación para integrar.
Su chatbot es algo complejo de configurar, sin embargo tienen un equipo de soporte te brindan ayuda muy pronto y realmente te solucionan cualquier problema. Adicional, están abiertos a recibir comentarios y mejoras en su plataforma
Hey there!
Thank you very much for sharing your feedback about our Shopify app for customer service 🙏🏼
We're aware of the complexity of the bot builder and are working on a new version that will be live very soon :)
I'll get back to you once it's available for beta testing.
Thank you for using Crisp ✨
Antoine
Je suis passé de Crisp à Zendesk principalement pour le fait de pouvoir avoir jusqu'à 20 agents pour le même tarif.
Là où Zendesk est une usine à gaz, Crisp est assez simple d'utilisation une fois son fonctionnement assimilé, légèrement différent (ne fonctionne pas avec des tickets mais avec des conversations).
Les outils d'automatisations permettent d'aller assez loin dans ce qu'il est possible de faire.
En bref, très pratique pour gérer le SAV, je pense rester longtemps :).
This is an awesome review, the team is super happy you've made the switch from Zendesk to Crisp and are enjoying your experience with us.
Thank you very much 🙏🏼
Après plusieurs années sur Zendesk, nous sommes ravis d’avoir tenté l’expérience CRISP. C’est un outil à la fois simple et super puissant pour gérer sa relation client (chat, mail, réseaux sociaux etc).
Facile à connecter et à paramétrer, facile à utiliser au quotidien pour toutes les équipes. Mais vraiment puissant avec la possibilité de créer des chatbots et de nombreux scenarios...
Gros plus, la team Crisp est super sympa, toujours disponible et ultra réactive
So glad to see that you're happy after switching from Zendesk. We really hope it's just the beginning of a fruitful collaboration between Crisp and Plantes Pour Tous 🤗.
Super happy to see you're leveraging the power of our chatbots to empower your Shopify store.
Over deze app
Geïntroduceerd
16 december 2022
Talen
Engels, Deens, Duits, Spaans, Fins, Frans, Hongaars, Italiaans, Japans, Nederlands, Pools, Portugees (Brazilië), Roemeens, Russisch, Turks, en Chinees (vereenvoudigd)
Categorieën
Chat , Beheer van ondersteuningsticketsWerkt met
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramGemaakt door Crisp
Over Crisp
Gemiddelde score: 4,5
1 jaar ervaring bij het maken van apps voor de Shopify App Store
2 Boulevard de Launay, Nantes, 44100, FR
Ondersteuning
Stuur een berichtsupport@crisp.chat
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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