Apple Business Chat
by ShopifyLet customers contact you directly in Apple’s Messages app
Better customer relationships
Respond to questions as customers shop or keep them engaged after they've left your store.
Let customers reach you easily
Leverage the power of Apple’s Messages app, used and trusted by customers worldwide.
Make sales directly in chat
Share products and discounts and let customers checkout quickly with Apple Pay.
Support
- FAQ
- Privacy policy
- support@shopify.com
Pricing
Free
Overall rating Based on 14 reviews
Most recent reviews
Scorpion Syndrome Apparel
Great App. I'm very particular about which apps I use and I don't get hung up on all the suggestions but this chat app works great for me. My customers are able to get to me directly if theres an issue with processing an order on store: scorpionsyndrome.com
La Gent
I can’t delete e this app. Support has been no help. It’s so annoying as I can’t remove the button from my site
Developer reply
Hello La Gent -
Apple Business Chat is a sales channel, and is managed a bit differently than other apps. When you are logged into your Shopify admin, you will see SALES CHANNELS in the left-side navigation. Click on the "+" sign next to SALES CHANNELS. At the bottom left of the window that opens, click on the link that reads "Manage sales channels". From there you can delete any sales channel that you have installed.
Hope that helps.
Verdable
Agreed with the sentiment of other comments here. The app works, but the lack of customization (i.e. my personal phone number and profile picture attached rather than a store icon) makes it somewhat undesirable. Even very limited customization of the icon or store details would be great.
Developer reply
Thank you for writing your review and for providing us with your feedback for the Apple Business Chat app. As the app directly integrates with the Apple ecosystem, the customization options that can be made available from Shopify's end are somewhat limited. However, I can see why being able to edit the features you mentioned would be helpful, so I will be submitting your comments here as a request to our development team to see if they can be implemented in future. Thanks again for providing your feedback and please do reach out at any time if you have any further questions. -Victor, Shopify Support