Easy Appointment Booking , Počet recenzí: 221

Celkové hodnocení
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. listopad 2023

After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.

Tantalus Vineyards
Doba používání aplikace: 9 měsíci
23. říjen 2023

We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!

Dutchie's E-Cycle
Svatý Martin (Nizozemsko)
Doba používání aplikace: 9 měsíci
2. říjen 2023

Great app!
Easy for store owner to add new events. Easy for customers to book appointments. Looks clean on site and blends with Shopify themes. I’ve been very happy using this app!

Spojené státy
Doba používání aplikace: Asi rokem
30. říjen 2023

We are is testing fase of our website but so far this app is working great. Also the customer service has been quick and responsive.

Bali Doc
Doba používání aplikace: 9 měsíci
7. září 2023

This app is super useful! Such a great experience to combine your physical products with services like 1 on 1 appointments or workshops. Lots of customisations and the team works hard to listen to customers with new features and implement them. Would definitely recommend!

Doba používání aplikace: 11 měsíci
16. listopad 2023

Easy setup, helpful support. Very straight forward process.

Clearwater Closet
Spojené státy
Doba používání aplikace: 9 měsíci
22. září 2023

Just started using this app and so far we have had an amazing experience. We needed help and the customer service team has been quick and outstanding. This app was exactly what we were looking for. Highly recommend!

Case Collection Clothing
Spojené státy
Doba používání aplikace: 4 měsíci
21. listopad 2023

Easy Appointment Booking is honestly one of the best apps you can add to your site for your booking needs. If you're contemplating between this app or any of the others, stop your search! Of course, each app has its own limitations, but Easy Appointment Booking's features take the cake! I will also mention that they have an impressive UI that won't throw off the look of your website, and the app design itself is quite easy and impressive. In the last week or two, I've spoken with some of the most helpful support team members ever. Qalvin, Ray, and Joy have answered every single one of my tedious questions about how the app works, workarounds, issues, and even opportunities for improvement. These guys have taken the time to throw together a Knowledge base for customers using the app, so we have somewhere to go to to find examples and answers to questions. I haven't had a chance to use the team member app yet, but the fact that it is available is amazing! I had concerns with employees viewing financial information about my store, and a separate app that my employees can use completely solves that! I'm seriously impressed. There's an option to check in visitors and manage bookings on the go as well! Any issues I've had with the app have been addressed, provided a workaround for, or solved in about 48–72 hours, which is quite impressive. This app also works with POS systems, which is a major plus!!!

Avo & Tally Locs
Spojené státy
Doba používání aplikace: 4 dny
Datum úprav: 24. listopad 2023

Absolutely 5 Stars!! Qalvin was absolutely AMAZING and responded quickly to my topic.

Of course, most of us think our issues are unique, but Qalvin was quick to allay my concerns and set me on the right path.

Thank you!!

Edit to add: After working with Ray on a couple of issues unique to my situation, I have to say, I wish I could give TEN stars!! The entire team has been AMAZING to work with...even on a Holiday weekend!! Thank you Ray and team!


$99 Weddings
Spojené státy
Doba používání aplikace: 3 měsíci
15. září 2023

Honestly I feel like all these reviews are fake. Cuz this system is confusing and not user friendly or intuitive at all unless you’re a developer maybe. I can’t even see a page of all of my availabilities and appointments together, I am frequently double booked, and trying to figure out time slots and entering them manually is wild. For some reason only allows me to send one overarching email and won’t let me make one for each event. And tell me why when I go to make an appointment to speak to someone they use calendly? Come on!

Bratty Brujita
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář 📆 Servicify odpověděl 17. září 2023

Hi Yvette, so very sorry you had this experience with us. Our customer experience is our top priority -- thank you for bringing this to our attention.

I've sent you an email to personally investigate these issues and set you up in the best way possible. Rest assured our reviews are all real with happy customers, but we would love to hear your feedback and make the app better for you and other customers as well.

I hope to connect with you soon so we can figure out the issue and set you up, even if it's with another app. Thank you for your time.