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I have been using Artelo for about 3 months now. Setup was easy and I found their app to be very intuitive. Their customer service has been great every step of the way- from onboarding to now dealing with orders/shipments. Quality control is very consistent and I am proud to offer their products in my store. Production and shipping time is fast. Overall working with Artelo has exceeded my expectations and I would recommend them to anyone looking for a seamless POD experience.
We've been very pleased with our experience with Artelo. The onboarding process was very smooth, and the app is easy to use. The print quality and framing is excellent, with quick fulfillment time. Their customer service is very attentive and helpful. We recommend Artelo to anyone looking for print on demand, framing and drop ship partner.
This app is very well-designed, and the founder is a pleasure to work with. The customer service is excellent, and the features are comprehensive, covering nearly everything I need. It’s clear they are focused on quality.
Update
As I transition over to Artelo, I’d like to share a few points from my experience and comparisons with other POD platforms.
Downloadable mockups – These are very important. Artelo provides beautiful PSD templates but manually making mockups takes too much time. As a result I limited my framed options. I would also like to know whether the frame overlap is .25 or larger in order to be able to adjust borders.
Template functionality – The current template setup feels limiting. Often, once I start creating a product, I notice design issues and end up abandoning the template. It would be much more efficient if I could create a simple template (e.g., an 8x10 white frame) and link it directly to every corresponding variant vs. a full comprehensive setup.
Frames – I’d love to see more frame options, particularly colored and traditional frame designs, as they better complement my artwork. Frames could also be a real differentiator for a POD, since most options on Etsy are limited to black, white, or oak.
Shipping costs for bulk orders – While this isn’t an issue for drop shipping the shipping goes up by a $1 per print. If I purchase in bulk to sell locally, the shipping costs make it less competitive though there is a discount with ten.
This is a fantastic app. The owner is smart, attentive, and clearly committed to continuous improvement, which makes me excited to keep using it.
Great company!!
This app is so sleek and simple to use! I've been waiting for someone to build something like this, thank you!