Atlas

Atlas

Pricing
Free to install
Highlights
Works with the latest themes
Rating
0.0 (0 Reviews)

Atlas is an all-in-one support tool. We help you easily support and understand your customers.

Power your customer support on your store with Atlas. Capture all your customers interactions, from support tickets to purchases to website visits in a single customer timeline. Respond to your customers from our omnichannel messenger (chat, email, SMS, WhatsApp), view and manage their orders within the context of their support tickets, and observe their shopping behavior to understand what is and isn't working in your store.

Power your customer support on your store with Atlas. Capture all your customers interactions, from support tickets to purchases to website visits in a single customer timeline. Respond to your customers from our omnichannel messenger (chat, email, SMS, WhatsApp), view and manage their orders within the context of their support tickets, and observe their shopping behavior to understand what is and isn't working in your store. more
  • Track customer activity: purchases, site visits, support interactions, and more.
  • Order management: Duplicate, refund, or cancel directly in-app.
  • Session Recording: Monitor customer site activity to enhance support.
  • Chatbot & Help Center: Automate answers, free up teams for critical support.
  • Omnichannel: Integrate customer channels like chat, email, SMS, and WhatsApp.
Highlights
Works with the latest themes

Languages

English

Works with

Slack, Segment, Dialpad, Aircall, HubSpot, Linear

Categories

Channels

Email, SMS, Live chat, Chatbot, Help center, Contact form

Workflow automation

Ticketing, Unified inbox, Rule-based triggers, Tagging, Order tracking, Multi-store, Analytics

Pricing

External charges may be billed by Atlas Support Inc separately from your Shopify invoice. Learn more

Free

Free

All charges are billed in USD. See all pricing options

Reviews

Overall rating
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Support

Atlas Support Inc can answer any questions you have about Atlas.

Developer

Atlas Support Inc

4125 Hopyard Rd Ste 225, Pleasanton, CA, 94588, US

Launched

July 29, 2024 · Changelog

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