Reviews (35)

Overall rating
4.4
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 21, 2024

Love working with Aument - Sacha & Mario, they really take a customer first approach in understanding our objectives with price and promotions, helping us execute (even until late hours of the night) and making last minute adjustments where necessary.

Highly recommend anyone to leverage Aument who want to level up their pricing and promotions strategy!

True Classic
United States
About 1 year using the app
September 22, 2024

I signed up for the free trial to test the service, but it ended up not being what I was looking for. I went over the trial period by just two days and was charged $350. When I requested a refund, they refused, claiming Shopify was at fault, even though they could have easily issued the refund themselves.

On top of that, the app isn’t customizable at all. They try to turn you into a client through the app, so it’s more like a marketing tool for their agency rather than a functional app. Overall, the experience felt misleading and unhelpful.

Loomini
United States
16 days using the app
Aument replied October 11, 2024

Hi Aaron,

Thank you for your feedback. I understand how frustrating this must have been. Shopify typically sends reminders before the trial ends, so the overlap you mentioned is unusual, as our system automatically tracks the trial period.

Regarding customization, while we aren’t an agency, we do offer consultancy to help customers implement new features, like competitor pricing in your case.

I’d be happy to assist you in working with Shopify’s support to review the situation. Feel free to reach out if you need any help with the process.

Best regards,
Mary

March 22, 2024

Has completely changed how we approach pricing and new product launches. Has taken the question of what we should be doing for our marketing calendar away and added clarity.

QALO
United States
6 months using the app
Aument replied September 18, 2024

Thank you! We're excited to have you with us and thrilled that our platform is making such a positive impact on your strategy - Mario

July 28, 2022

Easy to use for an emerging brand like mine, I really enjoyed the on boarding plus SMS actions that Aument offers!

VICSON
United States
Over 2 years using the app
Aument replied August 19, 2022

It means a lot to read this, THANK YOU team Vicson!

February 15, 2023

Aument is great as it makes it simple to create custom pop ups and emails - welcome flows, newsletters, mass email blasts..etc. The user interface is easy to use and intuitive. Anytime I have a question the Aument team is quick to respond and offer a solution.

BodyJ4you
United States
Over 1 year using the app
Aument replied February 28, 2023

Hi Lucy, thank you for the great review. We're glad that you find Aument easy to use. Our team loves working with you!
- Sacha

April 19, 2022

It's so important for us to reach everyone who could benefit from our supplements and, until we started using Aument, we didn't realize how many eager buyers we were missing! The platform identified opportunities that helped us recover customers and turn them into recurring clientele. Highly recommended.

FYNUTRITION
Argentina
Over 1 year using the app
Aument replied August 19, 2022

Team FY you're the best! We loved to read this. THANK YOU for sharing and growing with Aument.

September 2, 2022

I was new to using the app, and the customer support was amazing! Emilio helped me get things set up properly, listened to my concerns, and was able to solve my issues. Thank you!

Create With Shrey
United States
About 1 year using the app
Aument replied September 7, 2022

Emilio is the best! We're so proud of our founder-led customer service. Hope Aument continues to bring you more sales, and more happy shoppers!

August 16, 2022

probe muchas de estas aplicaciones, aument por lejos la mejor! tienen un customer service, activo 24 / 7 . Que me ayudaron a aumentar mis ventas a traves de todas sus integraciones. muy amigable al usar y facil leer los resultados para poder realizar buenos analisis post camapanas.

kankaystore
United States
About 1 year using the app
Aument replied August 19, 2022

¡¡Nos hacen sonrojar equipo Kankay!! No saben cuánto gusto nos da ver que sus ventas crecen y que les haya sido fácil. ¡Gracias por sus palabras!

Edited August 30, 2022

Uso la aplicación para mandar newsletters y carritos abandonados, muy intuitiva y fácil de usar. Siento que podrían explorar muchas funcionalidades que aún no tienen

HAIRFY
Argentina
About 1 year using the app
August 12, 2022

La app es genial, muy amigable para aquellos que no tienen mucha experiencia. La atención por parte del equipo siempre es buena, siempre dispuestos a ayudarte con cualquier duda

Terret
Colombia
About 1 year using the app
Aument replied August 19, 2022

So kind! Nos hicieron el día con este review, ¡gracias equipo Terret!