Auto Fulfill

The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled?

We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs.

Once the autorun feature for a vendor is working, then it's fine.

I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed.

The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled.

AVOID.

Great app, we've been using it for some time and it works well. Support is helpful.

The app saved me a lot of time fulfilling the orders automatically. Simple and works as it should. br

It is just what we needed as we use 3rd party shipping vendors. Super easy to set up for each different vendor and Reuben (staff member) was very helpful during the set up process.
This app populates unfulfilled orders and sends an email to your vendor with a link to download an Excel file of all orders. Once they send, they simply add the tracking information into the same file and upload again. That's all that needed. The status and tracking is updated in Shopify either automatically or manually (a one click process) depending on the setting you choose.
You can also choose to receive an email keeping you in the loop with what is happening as often as you like (as each order is added, every hour, once a day etc).
Great app and very affordable.
Thanks so much for making the process easier for us Auto Fulfill!

We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.

Features are what I'm looking for, with affordable price and great support.
Highly recommend! They even help me with Chinese SKU issue.

Awesome app. Save time to fulfill so many orders.
And thanks for the quickly customer support.

The biggest life savior for my business has come in the form of this little gem! I've not only saved myself a ton of money and time, but also a lot of headaches from missed orders and improperly entered tracking that is now all automated - not to mention less customer service issues that I predict will lead to more repeat business and a higher customer retention. The service is absolutely INVALUABLE!!!

What a great app and cheaper than others I looked at. Very easy to use and set up and the support is very good via the live chat in helping me with any questions I have. I am still setting things up but so far so good! Thanks AutoFulfill. Great App and saves us hours of work. We use it for our UK and Australian websites