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The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled?
We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs.
Once the autorun feature for a vendor is working, then it's fine.
We're a long time paying customer and the app is working OK. However, do not expect any help from their customer service, if you have a problem or report an unexpected behavior (our case). They have ignored our email requests completely.
Support is instant requests are met! Plug and play simple app but very effective in what it does. Yes download.
AWESOME product!!! AWESOME customer support!!! I could have not grown my business without this app. GET IT!!!!
I've used this app for over a year now and love it! Super basic interface but great to use. My vendors also love using it. Very simple to keep track of orders on their dashboards and update tracking. Syncing is 10/10 as well as the customer support team. Thanks for the great app!
We have used it for a full year now and it has saved us a lot of time. Didn't need support until today but response was instantaneous. Highly recommend.
I have a store with multiple drop-ship vendors. This app allows for multiple drop-shippers to receive fulfillment emails from a single order.
We are always finding unfulfilled orders and it never syncs the orders correctly. The support team is also not really helpful! After our complaints and 1-star review, they fixed the problem.
The biggest life savior for my business has come in the form of this little gem! I've not only saved myself a ton of money and time, but also a lot of headaches from missed orders and improperly entered tracking that is now all automated - not to mention less customer service issues that I predict will lead to more repeat business and a higher customer retention. The service is absolutely INVALUABLE!!!
Great app, we've been using it for some time and it works well. Support is helpful.