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The main features are fine, but the Autorun feature for an Autofulfill Sheet Vendor is broken. It doesn't run. We have to manually Edit the vendor, save the same settings, in order for the autorun to run. What's the point of Autofulfill if it doesn't autorun as scheduled?
We've been trying to reach out and get a response from the developers and it has been impossible. We've sent several emails in the past 3 weeks and they haven't responded yet. We received an autoresponse email saying they'll "reply before Monday" but it's been 2 weeks. We're just looking to get the autorun feature to actually work. Unfortunately, there's no other app that fits our needs.
Once the autorun feature for a vendor is working, then it's fine.
I'm not sure why the reviews of this app are good - this app just doesn't work. I don't like leaving negative reviews but I feel the need to in this case as I've given them so many chances and I'm so disappointed.
The app hasn't once done what it claims to do, and customer support are almost non existent. Orders aren't fulfilling or they're partially fulfilling despite tracking information being added. At times our customers have received notifications when they shouldn't have, or their orders have been partially fulfilled.
AVOID.
Great app, we've been using it for some time and it works well. Support is helpful.
So far so good. Seamlessly works. Hoping to travel soon and this is a lifesaver. Had a small glitch and they fixed it super quick in live chat.
The biggest life savior for my business has come in the form of this little gem! I've not only saved myself a ton of money and time, but also a lot of headaches from missed orders and improperly entered tracking that is now all automated - not to mention less customer service issues that I predict will lead to more repeat business and a higher customer retention. The service is absolutely INVALUABLE!!!
What a great app and cheaper than others I looked at. Very easy to use and set up and the support is very good via the live chat in helping me with any questions I have. I am still setting things up but so far so good! Thanks AutoFulfill. Great App and saves us hours of work. We use it for our UK and Australian websites
I've used this app for over a year now and love it! Super basic interface but great to use. My vendors also love using it. Very simple to keep track of orders on their dashboards and update tracking. Syncing is 10/10 as well as the customer support team. Thanks for the great app!
Awesome app. Save time to fulfill so many orders.
And thanks for the quickly customer support.
Great app for automation and auto fulfillment. Will save time and "steps" as we move forward in growing our business and I'd highly recommend to anyone who's trying to eliminate necessary steps in their business. It is a time saver! Try it.
Awesome app and saves us so much time. Very flexible in what it can do too and the support is very helpful with any questions we have. I would definately recommend this app. Good value.