Dialogue AI: CRO & A/B testing

Dialogue AI: CRO & A/B testing

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (42)
Developer
Dialogue

AI Personalization & CRO Platform with AB testing. Sales Driven, No-code, Robust & Intuitive.

Dialogue empowers brands to personalize and optimize their shopping experiences from start to finish using AI. With AI-driven product recommendations, bundles, cart upsells, checkout cross-sells, Shoppable Stories & Videos, personalized content, and post-purchase offers, our AI-powered CRO suite optimizes every touchpoint to increase AOV & CVR. Using AI for 1:1 Personalization, Segmentation, and A/B testing, Dialogue is a great alternative to Nosto, Rebuy, DY, Visually, Intelligem & Shoplift.

Dialogue empowers brands to personalize and optimize their shopping experiences from start to finish using AI. With AI-driven product recommendations, bundles, cart upsells, checkout cross-sells, Shoppable Stories & Videos, personalized content, and post-purchase offers, our AI-powered CRO suite optimizes every touchpoint to increase AOV & CVR. Using AI for 1:1 Personalization, Segmentation, and A/B testing, Dialogue is a great alternative to Nosto, Rebuy, DY, Visually, Intelligem & Shoplift. more
  • Dynamic AI recommendations, Cart & Checkout cross-selling, Post purchase offers
  • AB testing like google optimize, A/B testing, Split testing, A/B/N
  • Increase AOV with “Frequently Bought Together” Bundles. Add discounts & segments
  • Personalized campaigns, personalized banners and segmented content
  • Shoppable Stories & videos - connect instagram & TikTok with ChatGPT
Highlights
Works with the latest themes

Languages

English

Works with

Checkout, yotpo, Google Analytics, klaviyo, tiktok, instagram, ChatGPT

Customization

Cart upsell, Checkout upsell, Product page upsell, One-click add-ons, Cart drawer, Custom CSS, Drag-and-drop editor, Multi-currency, Multi-language, Custom rules

Offers and recommendations

Free shipping, Product add-ons, Product recommendations, Frequently bought together, Bundles, AI recommendations

Analytics

A/B testing, Click-through rates, Conversion rates, Recommendation performance, Optimization suggestions, Funnel performance

Video management

Shoppable videos, Add to cart, Checkout

Customization

Video widget, Embedded videos, Carousels, Mobile responsive

Pricing

Free

Free

  • Unlimited A/B testing (one active)
  • Test EVERY Personalization feature
  • Limited to one live asset

Growth

$99 / month

Exceeding # of orders or in Dialogue direct sales will automatically bump you to the next pricing tier

  • Up to 1000 Orders/month
  • Generate up to $4,000 in Dialogue direct sales
  • Unlimited a/b tests
  • Unlimited live assets

14-day free trial

Scale

$249 / month

Exceeding # of your store's monthly orders or Dialogue direct sales will automatically bump you to the next pricing tier

  • Up to 2,500 Orders/month
  • Generate up to $10,000 in Dialogue direct sales
  • Unlimited a/b tests
  • Unlimited live assets

14-day free trial

Onboarding

$499 / month

  • Up to 7,500 Orders/month
  • Generate up to $30,000 in Dialogue direct sales
  • + 1:1 Onboarding
  • + Tailored Assets plan

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (42)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 24, 2024

Great app capability in terms of personalisation and upselling. Being able to integrate with Klaviyo and other apps opens a lot more personalisation potential too.

Optimal design and set up can take some time - for best results you should have several assets and test what works. But the Dialogue team is always on hand to help with design and positioning. Our onboarding manager pretty much set us up with the essential assets. We just needed to add personalisation and choose the products that compliment each other.

When we needed to boost AOV for Black Friday I was able to have a call with the team who provided ideas for what to try next and how we can improve. The prices are so good and better than competitors as well.

gloveglu
United Kingdom
8 months using the app
July 31, 2024

We've been using dialogue for over half a year and the assets make our website look so much more put together. The funnels they create have been super helpful at getting customers to checkout + the team is lovely! We've worked closely with Yael and she's great - super quick to recommend best next steps, best assets to use, and just helpful and supportive in general. Looking forward to fine tuning our dialogue experience even more to get the most out of our platform.

The Phluid Project
United States
9 months using the app
May 24, 2024

Dialogue is a game-changer for our Shopify store! The app is user-friendly and the customer service is top-notch. Highly recommended for any store looking to enhance their customer experience and maximise sales!

Son de Flor
Lithuania
About 1 year using the app
May 16, 2024

Dialogue was a game changer for us! The app is super user friendly and helped us to increase AOV. The team is super responsive to the client needs and will update and help us with any tailormade request we need for our site. I would recommend Dialogue to anyone looking to increase sales and AOV.

Moroccanoil UK
United Kingdom
11 months using the app
May 18, 2024

We have been using Dialogue for about 5 months now and it is time to write a review and share some statistics about our progress so far with this app.
First off I like to tell that we are a small shop, we launched the webshop (women’s fashion) about a year ago and although the price for this app was high in comparison to our revenue at the time we knew that this was a step in the right direction after 2 meetings with the Dialogue team were they gave us a walk through of all the functionalities in the software.

Although our shop is pretty new, we ourselves have a long history in online marketing (over 15 years) and because of this we understand the importance of website optimisation and more specifically, creating a personally tailored shopping experience for our customers.

So, that being said, lets dive into the statistics and what Dialogue did for us.

If you want to establish a brand and create loyal customers and increase LTV you have to stand out, and this is were Dialogue shines.
The functionalities in this app are build solely for this purpose, to make your shop look better then your competition and function better then your competition.

Dialogue comes with a few functionalities that can maybe look basic from the outside (for example bundles, banners, content placements options and cross sell options) but they are far from basic.
Design wise they are so much better then anything we found so far, and because there are extensive logic options (if this, then that) the possibilities are absolutely endless.
Combine this with the best and most fluent coding we have seen so far with Shopify apps and you got yourself a powerhouse of endless possibilities.

On our shop we have 2 assets / Dialogue functionalities that are bringing in most of the revenue from this app. Those are the bundles and a group of smart banners that completely changed the customer experience on our site.

The bundles are good for about 15% of our current total revenue and this number is still growing.

The smart banners (these are the storyteller features and manual campaigners) in our collection pages, although bringing in direct sales as well, are a bit different in nature.
In our case the banners are mostly an asthenic feature designed to create nice looking and customised shopping experience and their main goal is to increase the time on site and increase LTV. And it does this perfectly.

Ever since we installed the app (and especially this functionality) we saw a increase in time on site (about a 40% increase duration) and we can see that people that are engaging with Dialogue features stay more double as long on our site then other shoppers.

Also, ever since we started using Dialogue the % of first time shoppers returning for a second / third etc. purchase has gone up massively. (over 40% atm) in this case we do have to take into account that this is also partly because we are a relatively new shop and lots of things have been improved but the positive affect of Dialogue can be seen in this area as well.

In general, Dialogue contributes to about 40% of our current revenue ( revenue from visitors who interacted with Dialogue assets)and their average order value is 30%+ higher and given the fact that we haven’t even incorporated all features yet this is very thrilling to see.

As for deeper segmentation options, we haven’t used them yet. Mostly because of the fact that we are time crunched since we are still in an early stage of this webshop and a lot of things still have to be done and improved. Secondly, we are not done yet rolling out all the Dialogue features and we first want to have our main customer journey perfectly optimized before creating more paths with deeper segmentation.
That said, the segmentation options are endless with dialogue and we are looking forward implementing these features on our site.

So, end verdict. Is Dialogue worth the price and the time to implement? Absolutely. Is it expensive? Well this depends on your revenue of course, for us it was an expensive piece of software given the fact that we did less then 20k per month at time of implementation. But we are very happy we made this step.
We reached break even in the first 2 months and its now increasing our revenue and profit.
Customers are in love with our shop atm and the amount of returning customers is growing rapidly. Customer feedback has been insanely positive.

Also, good things cost money. And Dialogue has not just been coded extremely well, but the logic in this app is phenomenal. Not just talking about segmentation options but from a user interface design perspective everything makes sense. So far we have not found a single functionality that limits our abilities and apart from that tech support and support in general is amazing and custom work is being encouraged by their team.

All in all a big 5/5 for Dialogue and their team.

Plebs en Snobs
Netherlands
5 months using the app

Support

Dialogue can answer any questions you have about Dialogue AI: CRO & A/B testing.

Developer

Dialogue

New York, NY, US

Launched

April 27, 2021

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