Pre‑order Manager Pro

We run a footwear brand with a fairly complicated pre-order setup — around 130 variants across two dozen styles, split orders, and a container arriving mid-campaign. This app handles all of it, and the split-order feature in particular has been the difference between taking pre-orders and not.

What made me write a review is the support. We hit two genuine edge cases in our setup, and both times I got a clear technical explanation the same day and an actual fix to our account within 24 hours — not "we'll add it to the roadmap." Jesse also talked me out of enabling a setting that would have caused us problems, which is not what most vendors do.

If you're doing pre-orders at any real scale, especially with mixed carts, this is the one.

Installed this for my client, a small business owner who isn't tech savvy and needed a complex split-payment feature. It's been great for her, and the developer has been very responsive.

Great app to have for larger stores that maintain stock lists from multiple vendors. We are able to offer pre-order for specific skus and upload quickly to create and maintain.

Support is top notch when issues arise. The team is quick to make updates and add features based on needs. Highly recommend!

This app solves what we weren't able to solve with any other app... being able to take pre-orders on our site that 1) automatically turned off when stock checked in and 2) played nice with Bundles.app (app we use to sell product bundles).

There's been occasional issues as the app updates or our theme updates, but the developer is super quick to respond and figure out the issue and fix it.

Highly recommend!

Shocking customer support. I had to reach out to Shopify who had to nudge the developers to respond. After one response, I asked my questions and have been waiting to hear back since. Simply not good enough in comparison to your competition.

This app is allowing us to do preorders easily! It's very simple to use and the splitting of orders is exactly what we needed in order to make preorders work for us! Jesse has been great at answering our questions and responds very quickly! We just launched preorders last week and everything seems to be working great for us. Very happy we found this app!

Brilliant app, it's only dropped a star because I can't bulk de-activate pre-orders, and a whole star feels harsh, I'd give 4.5 stars if I could. This is the third pre-order app I've tried, and it's by far the best. This app has two main advantages over others I've tried: the button loads immediately, and the app isn't affecting page load speeds. One of the other apps I tried loaded a script that was a bit slow, so it was possible for customers not to be shown the "Pre-Order" version of the button. Another app I tried added full seconds to page load speeds. This app has none of these problems. On top of that, this app is the easiest to use, it's really intuitive. I emailed the developer a question about how it worked and got an excellent answer right away, too.

Not only is this app able to handle and facilitate a unique part caveat of our business model (Wholesale customers), it was the only app that was able to also facilitate backorders with order splitting - something that made our Ops team very happy. Above both of those was their incredible support. Jesse was incredible to deal with and amongst all the back and forth emails, he made the time to hop on a call with our team to work through some scenarios. His attention to detail, response time, and overall helpfulness did not go unnoticed. Now, our storefront is able to function as needed with the app and has solved a customer pain point and internal paint point/limitation as well. Thank you Jesse!

This app is necessary! If you deal with preorders / backorders in any way (or have been hesitant to do so), get this today. You can let your customers know up-front when you expect the product to ship while still generating sales; and you can help your fulfillment team -or individual- properly manage these orders (splitting fulfillment to ship in-stock items first or holding the entire order until all ordered products are in). Most importantly, the developer is very attentive and shows a genuine interest in your store's success. If you are looking for an app for a very important business need, this is it!

This App was suggested (by Shopify) as a substitute for lead times per variant using custom meta fields. With lead times changing by the week it's been challenging communicating this to our customers. The BackStop app does that for us. It allows us to provide information on our product page and throughout the purchase process so there are no surprises. It's been working great so far and the customer support from Jesse has been quick and professional.