Reviews (21)

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
May 17, 2024

This was exactly what I needed and the customer support was so helpful throughout, even helping implement changes that catered to my exact needs.

Wargame Portal
United States
About 1 month using the app
February 23, 2024

Great app to have for larger stores that maintain stock lists from multiple vendors. We are able to offer pre-order for specific skus and upload quickly to create and maintain.

Support is top notch when issues arise. The team is quick to make updates and add features based on needs. Highly recommend!

Paynes Gray
United States
Over 1 year using the app
October 24, 2023

This app solves what we weren't able to solve with any other app... being able to take pre-orders on our site that 1) automatically turned off when stock checked in and 2) played nice with (app we use to sell product bundles).

There's been occasional issues as the app updates or our theme updates, but the developer is super quick to respond and figure out the issue and fix it.

Highly recommend!

Bunch Bikes
United States
About 1 year using the app
October 25, 2023

Tried a few on the Shopify app store. Brilliant app and support has been excellent, thank you Jesse. Great app for managing preorder items more flexibly. The different shipping options shown in the checkout reduces a lot of friction with customers having to wait for orders until the out-of-stock item is fulfilled. Thank you!

New Zealand
3 months using the app
October 14, 2023

Am liebsten würde ich 0 Sterne geben, einfach nur Peinlich und auch eine Frechheit durch den letzten Update wurde die Möglichkeit genommen sein Abo zu beenden, niemanden aber wirklich niemanden kann ich diese App empfehlen.

Strictly Business Only
11 months using the app
Mercantile Apps replied October 15, 2023

Thanks for your review; Unsubscribing automatically happens when you uninstall an App from your Shopify admin settings - so I don't know what you mean.

I would love to help though. If you are interested in reinstalling the App, it will now start over on the Free Plan and allow 10 Preorder activations. Would love to work out any issues you were having, please reach out!

October 24, 2023

Solid app. Needed some customization but support quality was excellent and is now working perfectly. Thanks JP.

5 days using the app
Edited March 28, 2022

Managing backorders would be impossible without this app. The app allows you to notify the customer that the item is on backorder, split the order when there's a mix of in stock and out of stock items, and it automatically fills the backorders when inventory comes in. Excellent app, and the support for the app is excellent as well!

UNBOUND. Supplements
United States
Over 2 years using the app
May 16, 2022

Great addition to our shop. The scheduling option really helps, too. Jesse has been very helpful, thanks!

five and two jewelry
United States
About 1 year using the app
November 17, 2022

Great app, excellent support! Ideal for any online store where you need to track inventory requiring backorder management.

Reaper Robs
United States
9 months using the app
April 25, 2022

Fantastic Application! It's got benefits for your customers and for tracking orders in the backend as well. With this app we are able to effectively communicate pre-orders and ship dates to our customers at the time of their purchase, which is great for our customers. We are also able to choose to have orders split into two different order fulfillments based on product availability in our WMS which helps our team in house process orders more effectively. This app allows for the most efficient pre-order shipping from a customer satisfaction point of view! We use Shiphero as our WMS and it integrates well with that third party application!

United States
8 months using the app