Dotsy Returns & Exchanges

Pricing: Free
Rating: 0.0 (0 Reviews)
Developer: Dotsy

Automate returns, refunds & exchanges to protect profits and delight customers.

Dotsy is your all-in-one Shopify returns and exchanges app, built to help merchants simplify returns, automate refunds, and recover lost revenue. Create a branded returns portal that delivers a smooth, consistent customer experience while safeguarding profits. Automate Shopify exchanges, refunds, and store credits. Track every return in real time, prevent fraud, and turn returns into opportunities for upsell and repeat purchases.

Branded Shopify returns portal for consistent customer experience
Real-time tracking for every Shopify return from request to completion
Multiple refund options: store credit, discount codes, or payments
Automated Shopify exchanges to prevent fraud & recover lost revenue
Seamless Shopify integration to boost efficiency & customer happiness

Languages

English

Works with

Customer accounts
Checkout
FedEx
DHL Express

Pricing

Free

Basic refunds and exchanges
Return analytics
Refund to original payment method
More at link below ↓

All charges are billed in USD. See all pricing options

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Support

App support provided by Dotsy.

Or visit their support portal

Resources

Developer

Dotsy

Ha Noi, VN

Launched

August 26, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address