Recenze (1 029)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
17. listopad 2022

Shelby was very helpful and kind in assisting me with my questions regarding the app. Very quick as well!

Baby Braithwaite
Spojené státy
Doba používání aplikace: 28 minutami
4. srpen 2020

Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.

Clinical Research Dental
Kanada
Doba používání aplikace: 24 minutami
Vývojář Rewind odpověděl 13. srpen 2020

We take pride in our support team, thank you for the kind words!

12. červenec 2017

Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.

Pure Living Space
Spojené státy
Doba používání aplikace: 21 minutami
5. květen 2022

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

TellurideGlow
Spojené státy
Doba používání aplikace: 21 minutami
20. říjen 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick.

インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。
とても助かりました。安心して使用できます。

シーツjp
Japonsko
Doba používání aplikace: 15 minutami
17. březen 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

SassyBax
Spojené státy
Doba používání aplikace: 14 minutami
2. červen 2023

The entire support team and app experience is first class, we trust Rewind with multiple stores and they've always had our back.

devshopbenchmark2
Spojené státy
Doba používání aplikace: 8 minutami
19. září 2020

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

Lexor Miami
Spojené státy
Doba používání aplikace: Asi 3 hodinami
Vývojář Rewind odpověděl 21. září 2020

Hi Lexor,

Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.

It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.

If you would like a backup export from Rewind please get in touch with us at help@rewind.io.

22. únor 2017

Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.

Living Essentials
Kanada
Doba používání aplikace: 5 minutami
Datum úprav: 15. únor 2021

I have a new store, but the 7 day free trial is only available for the 39/month option. 3/month and 9/month options are for some unknown reason not available. I am not sure why am I "not eligible" since I don't any orders, which is less than 20 order limit for the lowest package... Looks like a nice trick to pretend to be an affordable app.
Also, chat support is a robot that keeps asking for email. This is not a chat support, it's an email support.
Red flags for me, I will not pay for this app.

Stay Motovated
Spojené království
Doba používání aplikace: 22 minutami
Vývojář Rewind odpověděl 19. únor 2021

Hello! I'm Kaleigh from Rewind support - I want to clarify that we have a 7 day free trial for every plan, regardless of tier and that if you were only offered the $39 plan then that's something support can assist with.

I'd love to have a conversation with you about your plan needs and get you on the plan that's the right fit for you. Give us a shout at help@rewind.com and we'll make sure you wind up on the most appropriate plan for your business AND get the free 7 day trial.