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Hi I just wanted to stop by a give this app a 5 star rating. It gives me a peace of mind, that my 400+ product listings are secure. This app works behind the scene and as a jewelry designer this is important to me, cause I can focus on designing and handcrafting my jewelry knowing it keeps everything backed up.. This apps is installed very quickly and without any issues. I would definitely recommend Rewind to a friend.
Thank you for this great app ! <3 :)
UTTERLY USELESS.. HOW CAN A BACKUP NOT BACKUP INVENTORY COUNTS...TOTALLY USLESS. I can't believe they don't backup inventory counts
Hello, I’m Kaleigh - head of customer support here at Rewind. I wanted to reach out and make sure you understood that we completely empathize with your frustrations here, as they're frustrations we've felt ourselves.
Our backups rely on webhooks or little digital notifications from Shopify to us regarding items that have changed so that we can make a new record of it. When it comes to inventory - Shopify’s API currently does not consider a sale to be a change associated with a product. Which means that when you sell something, we are not notified of the inventory update as a ‘change’ to your product.
When a product is restored to an earlier version - we can keep the inventory exactly as it is in the present moment (because we can see it), but when a product is DELETED, we have no record of the inventory changes, so we set the inventory at 0.
Although we do backup your product images, title, description, tags, price and variants I want to apologize that inventory not being included in this this wasn’t clear, and assure you that it’s always top of mind for us in conversations with Shopify about the API.
Given the level of disappointment I’d really appreciate having a conversation with you about it and what we can do to help assure you of our commitment to backing up your store data as much as we possibly can.
Please feel free to email me at help@rewind.com so I can help resolve any lingering concerns you have about the process and again apologize for the misunderstanding.
-Kaleigh de Palézieux
Head of Customer Support
Backups are essential for any data you feel is important. We use Rewind for both Shopify and Quickbook. Their customer support is top notch if you have any questions or concerns. Highly recommended.
It was simple to setup and the pricing was low. The thought of losing all of the hard work I put into this site motivated me to find a backup solution. I chose this one because of the price and the large number of positive reviews. It appears to backup everything.
A FEW BUCKS FOR PEACE OF MIND? HECK YAH!
Love the team. They email me back to answer all of my questions and help me sleep better at night knowing my hard work is protected. -Sophia
SHOP MY PROTECTED BY REWIND SHOP >> gypsy jewelry >> www.artifactadventure.co
Awesome backup app, highly recommeded!
I really like this app! Most people don't realize how important backing up their data or websites is until it's too late. I love what it's done for my store. www.DansMarketShop.com
You have an accountant to ensure your business finances run well. You have insurance to cover your business assets and employees. Yet, you are running your solution that generates revenue without insurance?
In my opinion, Rewind is a REQUIRED application for all store owners. It's hands off approach to backing up all important information, and allowing you to recover to a different point in time is worth it's weight in gold.
If you treasure your business and have spent money and time on your site, you need to have this app. Period.
Rewind just saved my ass!!! I was working a little too fast and I pretty much destroyed a product description during html editing. Silly me. I didn't THINK of worrying about code safety because I trusted Rewind. 5-stars!
Great app. Backed up my entire store to make a duplicate