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Excellent app. It gave me peace of mind with, literally, just one click. It doesn't get easier than that. I didn't have to use the "restore" up to now and I hope I never will have to. But, just the thought that this app has my back, is priceless!!!
Easy to install and help us to sleep
Do you really want to think about having to back up each of my stores each month? Or would you rather pay a tiny fee to have a professional service take care of it for you. To me, it's a no-brainer. Backups for Shopify is an essential app for any eCommerce store.
The Rewind software has already saved me from a couple of disastrous situations.
Rewind made it easy to go back and fix the problem. A great piece of software for a Shopify store.
Annie and the team are incredible. Our store is very large and still in development. An app we installed wiped out several hundred smart collections we had set up. Rewind was able to 100% restore our collections and save us hours/days of rework. I love this app and wouldn't have a Shopify store without using Rewind.
The perfect app, just set and forget. It just works and gives me complete peace of mind that I'm not going to lose any data and that I can roll back changes. The free tier is perfect for new stores, protection at zero cost while you build the business.
Thanks so much for writing a review, we're so glad to hear that you're happy with Rewind and are enjoying the peace of mind :)
We learned the hard way about the need of Shopify store owners to back up their data. I thought that Shopify had backups of our entire website. Nope. We experienced major data loss yesterday when we went to sync new software with our Shopify store. Something went wrong and HUNDREDS of product descriptions and prices were lost. Some products were now showing up on the website on sale for $0.00! When we inquired with Shopify about restoring from a backup, we learned that Shopify only backs up your website -- the theme and structure -- but that we are responsible for backing up our own data, such as product pages, customers, orders, etc. As a result of this disaster, we had to shut our website down while we tried to figure out how to restore what was lost. We lost almost two days worth of revenue. After many long hours of work, we were able to finally restore most of what was lost, but the first thing I did the next day was to research our options for backing up our data on a regular basis, and that's when I discovered Rewind. I signed up for the trial early the next morning. I emailed with a question, and promptly got a response. I was impressed. Well-written in perfect English, no less! One question led to another, then Alex from Rewind called me and walked me through my problem and showed me how easy it is to restore lost data with Rewind, whether it's restoring a single product, or multiple records in bulk. I learned that they have customer support hours from 8 a.m. till midnight Eastern time. Fantastic! When I explained more about our business, Alex was able to offer flexible pricing options that weren't obvious on their website, and to bundle my two Shopify stores together. Both my websites are completely backed up now and will automatically back up daily going forward. I honestly can't believe how uninformed and unprotected I was before we experienced massive data loss. I will sleep better tonight knowing that my data is safely stored with Rewind. Thank you Alex and team! As I told you earlier today, you guys are awesome!
Holy smokes, we're sorry to hear you went through that but are very glad you've got Rewind to protect your store now. Thank you for the kind words + the review, Alex is a superstar and we take great pride in our support team! Let us know if we can help out at any time.
Great, I'd recommend this product. It was excellent. People were helpful. I would use it again. Thank you
I haven't need to use the service to restore anything yet, but the Rewind team has been very responsive to my questions, and I definitely feel better knowing that Rewind is backing up my store.
A must for every ecommerce site. The developers are very committed to their product and their support is outstanding. Very easy to use and offers peace of mind against any mishap that may come along. There is a lot of code going on in the background and it all has to get along, so it's not too hard to break something.