Reviews (6)
Refine
-
By rating
good app
Excellent app as we needed this to comply with the local regulation. Moreover, the support team is fantastic, very responsive. Highly recommend it!
Great app, I needed a bit of help and they responded quickly!
It works well and is easy to use without any particular problems.
However, the localization is practically non-existent.
The quality of the translation is at a machine-translation level, which is disappointing.
If I need to correct any text, I have no choice but to force the changes using scripts or CSS.
That being said, there's no problem with using it right away, so I'm looking forward to future improvements.
App fails to install at all in a development environment and in production its only partially installed. DO NOT RECOMMEND
Hi, thank you for taking the time to share your feedback, and we're sorry to hear the installation didn't go smoothly for you.
This isn't the experience we want any merchant to have, and we'd genuinely like to make it right. Installation issues like this are usually quick for our team to resolve once we can look at the specifics of your setup.
Could you please reach out to us at support@mwwared.com? We'll investigate right away and get the app working properly for your store. We appreciate the chance to help and hope to turn this around for you.
I just install the app but they doesn't allow to use the app until subscribe to basic or premium plan with 3 days free trail. I have subscribed to basic plan and now want's to cancel it but I cannot see any cancellation option.
Thank you for your feedback. I want to clarify a few important points for other merchants considering our app:
Cancellation Process: Like all Shopify apps, canceling is simple, just uninstall the app from your Shopify admin. There's no separate cancellation process needed. Uninstalling immediately stops all billing.
Free Trial: We offer a full 3-day free trial with access to all features, allowing merchants to thoroughly test the app before any payment is required.
Transparency: Our pricing and trial terms are clearly displayed before installation. The app functions exactly as described in our listing.
We've helped thousands of merchants successfully manage customer account deletions with great satisfaction. For any merchants who need assistance with our app or have questions about Shopify's standard app management processes, our support team is always available.
We respect that not every app is the right fit for every store, and we appreciate when merchants take advantage of the free trial period to make that determination.
Best regards,
