Edited 10/11/17 I have had to demote my review to one star. On October 9, 2017 Beans started sending emails to my customers rewarding them for making $20 purchases. (NOT ONE OF MY RULES). The points value these emails sent has varied from $6 to $20. Yes that's right - BEANS IS GIVING AWAY MY MONEY! Apparently yesterday they figured out the error and went in all the customer accounts and deducted the Beans they gave away. But the emails were already sent folks. I now have customers trying to use the Beans they gave away, and of course they can't because they really don't exist. So now I'm loosing money AND dealing with ticked off customers thanks to Beans. So I would suggest all of you go into your Beans dashboards and start scrolling through customer accounts checking for activity on 10/9-10/10. My customers hadn't even placed any orders and were being emailed rewards for rules I don't even have active on my store. THIS IS A FIASCO! And what kind of response have I gotten so far? The engineers are looking into it. ~Gee thanks!~ I have also reported the incident to shopify, since they have culpability for approving the app and allowing it to run on their stores. They are showing about as much concern as the folks at Beans are.
People this is a huge problem that is going to cost me and every other store it affects a lot of money, time, reputation hits and aggravation. This is the kind of stuff class action is made for....
(old review below)
Really happy with this app so far save for 2 issues. I've gotten some complaints from customers that signup is confusing and their purchases are not earning the beans. I've had to manually adjust these customers. My second issue is not having beans on the order screens from the admin end. We have a lot of phone orders and when I put them in from the backend - beans is nowhere to be found. If it was fully integrated into admin of shopify I could give it a full 5 stars.