Reviews (21)
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Been using this app for over 4 years now and I have no complaints. It’s pretty user friendly and allowed my Shopify store to have functions that I typically wouldn’t have..
I had a tiny issue, reached out to customer service and they were very quick and responsive with a solution! Highly Appreciated
Great App
The default options were too limited, but this app gave me full control, I was able to create complex options for my products in minute.
We appreciate your feedback! Happy to hear you could set up complex options in no time.
Everything works as promised. Just wish the design customization was a bit more flexible, but overall it’s a solid app that does the job.
We’re happy it’s doing the job for you! Thanks for sharing your thoughts on design flexibility.
I can now offer multiple product variants and custom text fields easily, the options look clean on the product page and it doesn't slow down my site at all. The interface is user-friendly and the customer service is perfect.
Thanks for the review! Happy to hear the app is helping you offer multiple variants smoothly with great support.
This app appears user friendly and simple to use. However, I require an upcharge feature on products, which the app does not offer without upgrading to a plan. Upon subscribing for $9.95, the feature still does not work. My shop system does not automatically recognize the feature. There is no live chat support, and you have to search for a way to contact any type of support. There is only an email. I emailed support asking if there was a way to configure or add code and have not received a response. There is no tutorial anywhere regarding my issue.
There is no free trial, so the only way to test whether it works with your shop is by subscription, and so far I've heard nothing regarding a refund. I had the subscription for all of 5 minutes.
If you're going to pay any money for a subscription, I'd skip this app and find one of the other several available for Shopify.
Thank you for your feedback. We’re sorry for the trouble you experienced, but glad to confirm the issue has since been resolved. Please don’t hesitate to reach out if you need further help!
I cannot get the options to show up on my shop site.
Hi there! 👋 Please make sure the app is enabled and the option set is assigned to your product. If it still doesn’t show, reach out to our support — we’ll help you fix it right away!
Excellent app, we rely on this app for SO many of our products. The developer is incredibly responsive on the rare occasion that we run into an issue. Highly recommended!
Thanks for the high praise! We’re thrilled the app supports so many of your products and that our team could be responsive when needed.
Very glitchy, it resets all fields repeatedly, Ive had to redo everything around 3 times in the last week as it reformats and deletes fields that were previously inputted. Very frustrating!!!!
Apologies for the inconvenience! We’d like to investigate and fix this for you, our support team is ready to assist.
The app worked great, and the owner was very helpful, but in the last 2-3 months they haven't logged into my store, which has left most of my inventory with broken links and unable to customise. So I either re-do my whole store or find another app.
We’re sorry for the disruption. Our team is ready to assist you in resolving the broken links and making sure your store works as intended.
We experienced an issue with the app that resulted in unintended formatting issues that we were unable to resolve. Within hours of contacting the dev, they were able to sort out all the issues.
While the app does not fully provide the functionality we're looking for I have nothing bad to say about it. It wasn't what we were looking for; but the Dev Team is amazing.