Reviews (308)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product customizations, enhancing the shopping experience with options like image uploads and personalized text. It's praised for its ease of setup and reliable performance. The support team, notably Thomas and Jay, is commended for their quick and effective responses, which significantly contribute to user satisfaction and sales improvement.

May 18, 2021

Mostly good, but the biggest issue is many people have trouble using the upload function for files. It doesn't consistently allow all users across most devices to upload files, they will come back with an error or an empty cart.
Furthermore, I asked customer service if they could look to the developers to add an option to add a link with the other product options, so you could list something like a size chart amongst your dropdowns. They kept telling me "sorry we don't support this"...

MoonlitJewelry
Australia
Over 1 year using the app
May 18, 2021

The app worked great, and the owner was very helpful, but in the last 2-3 months they haven't logged into my store, which has left most of my inventory with broken links and unable to customise. So I either re-do my whole store or find another app.

SM Embroidery
United Kingdom
Over 1 year using the app
February 26, 2020

It was easy to set up but in the end not useful since I can't sync it with Shopify product page and I need this to import my stock quantities by SKUs...

SUPERCUT
France
4 months using the app
May 8, 2020

The file that has been upload by my customers is unavailable for me. Instead of the image. It shows up C:/Fakepath

Turn2cartoon
Germany
About 2 months using the app
PxApps replied May 8, 2020

Hello,
This is security from Browser to protect user's information, after customer clicked add to cart, image will be displayed

July 20, 2020

Same thing, The file that has been upload by my customers is unavailable for me. Instead of the image. It shows up C:/Fakepath,
does not work even after customer add it to cart

Angolo del Camionista
Italy
About 1 month using the app
Edited August 10, 2020

The image uploaded is not getting uploaded with the order. I have disabled ajax options in my theme. Please help me to fix it.

leilaandlana
United Arab Emirates
20 days using the app
PxApps replied August 10, 2020

Hello,
Could you contact us with your detail problem?