AI Post‑Purchase Surveys

AI Post‑Purchase Surveys

Pricing
From $39/month. Free trial available.
Rating
4.6 (12)
Developer
Bestie

AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks

Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand.

Creating surveys can SUCK, but that's no excuse to not talk to your customers. Bestie is here to help! Take the pain out of survey creation by auto-generating surveys based on your needs using AI. Then, Bestie will save you time by analyzing your customer data and delivering actionable insights to help you scale your brand. more
  • Effortless Onboarding: Get your first survey up and running in less than 5 min
  • AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
  • Week over week analysis: See how your surveys are performing over time
  • Automated Insights: Access data, make informed decisions, no expertise needed
  • Customer audience segmentation: Understand your customer better than ever before

Languages

English

Works with

Checkout, Klaviyo, Rebuy, Attentive, Zapier, TikTok, Meta Ads

Form customization

Drag-and-drop editor, Embedded forms, File uploads, Templates, Pop-ups, Real-time edits

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

Data export, Analytics

Customer behavior

Real-time tracking, Activity tracking, Event tracking, Page views, Loyalty analysis, Cohort analysis

Marketing and sales

AI insights, Marketing attribution, Checkout analytics, Purchase tracking, Funnel analysis, Pixel tracking

Visuals and reports

Analytics dashboard, Data export, Notifications

Pricing

1,000 Impressions

$39 / month

  • Post-purchase, pre-purchase, & email surveys
  • Unlimited questions & surveys
  • AI survey creation
  • Advanced reporting
  • Audience segmentation

30-day free trial

10,000 Impressions

$99 / month

  • Post-purchase, pre-purchase, & email surveys
  • Unlimited questions & surveys
  • AI survey creation
  • Advanced reporting
  • Audience segmentation

30-day free trial

Unlimited

$149 / month

  • Post-purchase, pre-purchase, & email surveys
  • Unlimited questions & surveys
  • AI survey creation
  • Advanced reporting
  • Audience segmentation

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (12)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 11, 2024

Great survey. Love that I can customize what I want to ask and how many times I want to ask it. Helps us keep profit and brand activity in check.

Chirp™
United States
About 1 year using the app
May 3, 2024

Used the app for a long time, but I had issues and no customer support is available.

Their support emails are just not active.

Holsper
United Kingdom
About 1 year using the app
November 17, 2023

Easy to use, great customer service, and even better customer insights. We had made some assumptions about our customers that were correct but some were completely off and Bestie helped us get that clarity.

bobeloshop
United States
About 1 year using the app
October 4, 2023

we have been a huge fan of Bestie since day one. The post purchase survey option provides us with great customer feedback and real actionable insight into the real customer journey. Tailoring the questions by customer audience allowed us to target certain customers and understand why they ultimately bought from our website.

Jones Golf Bags
United States
11 months using the app
November 14, 2022

I've really enjoyed this survey tool and getting quick customer feedback to different strategies we are trying out! The Bestie team has been great to work with and very fast to answer all of my questions.

Piper & Scoot
United States
10 months using the app

Support

Bestie can answer any questions you have about AI Post‑Purchase Surveys .

Developer

Bestie

12441 South 900 East, Draper, UT, 84020, US

Launched

October 26, 2022

More apps like this

5.0 out of 5 stars 351 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.8 out of 5 stars 75 total reviews Free plan available
Surveys for attribution, customer insights, and feedback.
5.0 out of 5 stars 175 total reviews Free trial available
Gain insights with post purchase, NPS & point of sale surveys
Built for Shopify

Want to add an app?

Try Shopify free for 3 days