BFFWorks: AI Chatbot Live Chat

BFFWorks: AI Chatbot Live Chat

Pricing
Free
Rating
0.0 (0 Reviews)
Developer
BFFWorks

Featured images gallery

AI CHAT FOR STOREFRONTS
  • KNOWLEDGE STORE DATA
  • HUMAN HANDOFF
  • ORDER TRACKING
  • AI CHAT FOR STOREFRONTS
  • KNOWLEDGE STORE DATA
  • HUMAN HANDOFF
  • ORDER TRACKING
  • APPEARANCE SETTINGS

Help shoppers find products with store-informed AI, then step in with live chat when needed.

BFFWorks combines AI chat and live support on your storefront. Choose which products, FAQs, pages, policies, and discounts AI can use, so answers reflect your store. The chatbot can recommend products and guide shoppers through order lookup using an email and order number. When a customer needs a person, staff can take over the same conversation in a shared inbox. Customize its colors, logo, font, availability, and shopper language options to fit your brand.

BFFWorks combines AI chat and live support on your storefront. Choose which products, FAQs, pages, policies, and discounts AI can use, so answers reflect your store. The chatbot can recommend products and guide shoppers through order lookup using an email and order number. When a customer needs a person, staff can take over the same conversation in a shared inbox. Customize its colors, logo, font, availability, and shopper language options to fit your brand. more
  • Answer product questions with store-informed AI chat.
  • Choose which products, FAQs, pages, policies, and discounts AI can use.
  • Hand conversations to your team with chat history intact.
  • Help shoppers check orders by email and order number, or by tracking number.
  • Match the chat widget to your brand and offer language choices.

Languages

English, French, German, Italian, Dutch, Portuguese (Brazil), Vietnamese, and Chinese (Simplified)

Categories

Real-time messaging

Automated responses

Customization

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
No reviews yet

Support

App support provided by BFFWorks.

Resources

Developer

BFFWorks

Tố Hữu Hà Nội, Hà Nội, 100000, VN

Launched

September 25, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View store data:

Products, orders, discounts, Online Store

  • View products

    Products, product listings, collections

  • View orders

    All order history for the last 60 days

  • View discounts

    Discount codes and promotions

  • View Online Store

    Theme, Online Store pages

  • View other data

    Locales

More apps like this

Shopify Inbox
4.5 out of 5 stars 5794 total reviews • Free
An AI sales associate that knows your customers
Dondy: WhatsApp Marketing+Chat
4.9 out of 5 stars 820 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
IG Facebook & Instagram Shop
4.9 out of 5 stars 385 total reviews • Free plan available
Instagram & Facebook Product Syncing & Shopping Sales Chat AI

Want to add an app?

Try Shopify free for 3 days