EOE ‑ Easy Order Editing

EOE ‑ Easy Order Editing

Pricing
Free plan available. Free trial available.
Rating
5.0 (13)
Developer
Penida

Let customers edit orders post-purchase. Reducing cancellations and support tickets.

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately more
  • Let customers edit order details post-purchase. Order editing and edit order.
  • Update shipping address, product variants, or quantities easily.
  • Generate invoices instantly for records. Add your logo and brand colors.
  • Change item variants, like size or color, after purchase. Order editing is easy.
  • Enable or disable order cancellation. Allow quantity adjustments.

Languages

English, French, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, and German

Works with

  • Customer accounts
  • Order Editing
  • Cowlendar
  • Edit order
  • Digital Download
  • order edit
  • post purchase

Pricing

FREE

Free

  • Up to 5 monthly store orders
  • All features
  • Mobile optimized
  • No hidden fees
  • Chat & e-mail support

PRO

$9.99 / month

  • Up to 100 monthly store orders
  • All features
  • Mobile optimized
  • No hidden fees
  • Chat & e-mail support

10-day free trial

ELITE

$89.99 / month

  • Up to 1,000 monthly store orders
  • All features
  • Mobile optimized
  • No hidden fees
  • Chat & e-mail support

10-day free trial

ULTRA

$299.99 / month

  • Unlimited orders
  • All features
  • Mobile optimized
  • No hidden fees
  • Chat & e-mail support

10-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 8, 2025

EOE - Easy Order Editing is a fantastic app! It works smoothly, and their customer service is truly the best. The support person who helped me set up the app was super kind, patient, and awesome to work with.

I highly recommend this app to every Shopify store owner. Not only will you get a powerful tool for order editing, but also a support team that truly cares about helping you succeed.

Zoyoka
India
24 minutes using the app
July 4, 2025

Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!

Rebellious Pins
United States
2 days using the app
December 13, 2024

Easy to Navigate & A Game-Changer for Customer Service!

I’ve been using the EOE - Easy Order Editing app, and I couldn’t be happier with how it simplifies managing customer orders. The app is incredibly user-friendly, making it easy to navigate and implement changes quickly.

One feature I particularly love is the address editing tool. This is a lifesaver since I often receive emails from customers requesting address changes, and sometimes, due to policy constraints, we're unable to accommodate them. With this tool, those challenges are a thing of the past—it allows customers to edit order details seamlessly and provide the flexibility my customers need.

Not only does this streamline operations, but it also promotes customer satisfaction and sales by removing barriers that could otherwise lead to lost orders. This app is a must-have for any business owner looking to enhance their customer service and order management processes. Highly recommend!

Queens Beauty Lounge
United States
About 2 hours using the app

Support

App support provided by Penida.

Developer

Penida

14 RUE CHARLES V, PARIS, 75004, FR

Launched

October 21, 2024

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