Reviews (17)
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I am very dissapointed.
There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.
Since integrating Bily, I’ve noticed a clear improvement in tracking accuracy, especially with the Add-to-Cart event — the matching quality is on a very high level. This has helped my campaigns get more precise data for optimization. The onboarding support was also excellent; the team guided me through the setup and answered all my questions quickly. Really happy with the results so far.
Several problems with this last update. Two weeks ago, the application disconnected from Facebook without realizing it, and my results had dropped considerably, and for three days now, no event has occurred 'posted on my Facebook manager account despite having configured my pixel on the app, and once again, my results have dropped a lot, and it's frustrating at this time of year ... I contacted support at About that, and for now, I have no answer
Great experience! The onboarding has been very efficient. We have seen an increase in performance of our ads. I definitely recommend!
The app is not working for me . I tried reaching out to the support and no answer . The page is just blank when i open it
Hi Iceonher!
We have reviewed your shop and it appears that Pixl has been disconnected from your Facebook account because you have updated your password which reset the token. We have released several updates to prevent this in the future and are sorry that you had to experience it.
Thank you for trying Pixl and sharing your feedback here, it truly helps us improve our products as you can see.
Charged me even though i didn't make any sales.
I requested support help to update my pixel, they replied that they were busy and would get back to me in a few days. It's been a month and they never got back to me.
The onboarding process was painful, you feel like Philippe doesn't have time nor patience to help you and it makes you feel not welcomed.
I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code.
So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions.
Will report back after some time!
If you still think Google Tag Manager is the ‘standard,’ you’re living in 2015. GTM is bloated, slow, and constantly breaking. Bily gives me full control over my tags and events without making me feel like I need a PhD, in debugging. Meta, TikTok, GA4—everything just WORKS.
L'application aide à fiabiliser le tracking, surtout sur META. Le tracking est maintenant excellent. Simple à installer, efficace et équipe à l'écoute !
Le tracking est désormais indiqué Excellent, les données remontent bien depuis le serveur avec cette app