bitChat: WhatsApp AI Chatbot

bitChat: WhatsApp AI Chatbot

Pricing
Free to install. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (5)
Developer
bitbybit

Transform customer support into a revenue with AI chatbots for WhatsApp, Instagram, and Facebook.

bitChat simplifies communication for Shopify merchants by combining WhatsApp, Instagram, and Facebook into one unified inbox. Equipped with e-commerce-trained AI chatbots, it handles product recommendations, order tracking, and personalized quizzes to improve customer support and increase sales. With features; AI Agents, Ticketing, Web Activity tracking, and a no-code Visual Flow Builder, bitChat saves time and enhances the customer experience all in one platform.

bitChat simplifies communication for Shopify merchants by combining WhatsApp, Instagram, and Facebook into one unified inbox. Equipped with e-commerce-trained AI chatbots, it handles product recommendations, order tracking, and personalized quizzes to improve customer support and increase sales. With features; AI Agents, Ticketing, Web Activity tracking, and a no-code Visual Flow Builder, bitChat saves time and enhances the customer experience all in one platform. more
  • 24/7 support with AI chatbots for WhatsApp and Instagram to boost sales.
  • Automatically sync product data and order history with AI.
  • Intelligent AI Tagging for actionable insights and effective re-marketing.
  • Manage WhatsApp, Instagram, and Facebook into one inbox for efficient management
  • Build advanced no-code automation workflows with the Visual Flow Builder
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • WhatsApp API
  • instagram
  • chatgpt
  • facebook
  • WhatsApp chat
  • google

Pricing

Free

Free to install

Includes 150 tickets, 3 agents, 5 custom AI labels

  • WhatsApp API, IG, FB Integration
  • Chat Widget
  • 25 AI Chatbot Conversation
  • AI Segmentation
  • AI Product Recommendation
  • Email & Chat Support

Basic

$49 / month

or $499/year and save 15%

Includes 1500 tickets, 6 agents, and 10 custom AI labels

  • Everything in Free +
  • 300 AI Chatbot Conversation
  • Enhanced Analytics: Conversation, Tickets, Agent performance, Peak hours
  • Priority Support

7-day free trial

Standard

$99 / month

or $999/year and save 16%

Includes 3000 tickets, 15 agents, and 20 custom AI labels

  • Everything in Basic +
  • 1000 AI Chatbot Conversation
  • Hide Watermark
  • Priority Support

7-day free trial

Pro

$299 / month

or $2,999/year and save 16%

Includes 20000 tickets, 20 agents, and 50 custom AI labels

  • Everything in Standard +
  • Pro Plan in All Apps
  • 3000 AI Chatbot Conversation
  • Custom AI Prompt
  • Hide Watermark
  • VIP Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (5)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 17, 2024

bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.

StyleSphere
United States
About 2 months using the app
March 8, 2024

Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.

SESA
Indonesia
3 months using the app
September 11, 2023

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.

GEULIS & KASEP
Indonesia
About 2 months using the app
March 8, 2024

Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.

Kuvings Indonesia
Indonesia
About 1 month using the app
May 16, 2023

Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.

BIYU
Indonesia
About 3 hours using the app

Support

App support provided by bitbybit.

Or visit their support portal

Developer

bitbybit

Rancho Cucamonga, CA, US

Launched

May 2, 2023

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