bitChat: WhatsApp AI Chatbot

bitChat: WhatsApp AI Chatbot

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
5.0 (6)

Power up your chats: AI that sells, supports, and connects on WhatsApp & more

bitChat is engineered for Shopify merchants who demand more than just chat. Our AI agents not only answer questions—they take action. With deep Shopify integration, bitChat accesses real-time store data to update carts, track inventory, and prevent overselling. Enjoy robust WhatsApp integration for seamless product catalogs and in-chat checkout. Streamline support and sales across WhatsApp, Instagram, and Facebook with an all-in-one inbox and smart AI-to-human handoffs.

bitChat is engineered for Shopify merchants who demand more than just chat. Our AI agents not only ... more
  • AI-Powered 24/7: Answer inquiries and drive orders on WhatsApp
  • Smart AI Actions: Automate orders, inventory checks, and issue resolution
  • AI Tagging: Auto-categorize chats by urgency, sentiment, and intent
  • WhatsApp Commerce: Showcase products, collect data, and enable seamless checkout
  • All-in-one Inbox: Manage chats from WhatsApp, Instagram, and Facebook
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • WhatsApp API
  • WhatsApp Business
  • Facebook & Instagram
  • ChatGPT
  • WhatsApp

Pricing

Free

Free

  • Inc: 250 AI Reply, 100 tickets
  • Inc: 3 agents, 3 Custom AI labels
  • WhatsApp API, IG, FB Integration
  • AI Studio: build, test & deploy AI Agent
  • Customizable Chat Widget
  • AI Product Recommendation
  • Email and Chat Support

Basic

$39 / month

or $390/year and save 17%

  • Trial for first-time installations only
  • Everything in Free +
  • Inc: 4,000 AI Reply, 1,000 tickets
  • Inc: 6 agents 10 Custom AI labels
  • Hide Watermark Footer
  • Enhance Analytics: Chats, Tickets, Agent
  • Priority Support

7-day free trial

Standard

$99 / month

or $990/year and save 17%

  • Trial for first-time installations only
  • Everything in Standard +
  • Inc: 15,000 AI Reply 3,000 tickets
  • Inc: 20 agents 20 Custom AI labels
  • Hide Watermark Footer
  • VIP Support

7-day free trial

Pro

$299 / month

or $2,990/year and save 17%

  • Trial for first-time installations only
  • Everything in Pro +
  • Pro Plan in All Apps
  • Inc: 60,000 AI Reply 10,000 tickets
  • Inc: 20 agents 20 Custom AI labels
  • Hide Watermark Footer
  • VIP Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 12, 2025

When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions.

We've been using this for 2-3 months now, no big hiccups, works like a charm.

吃货老板娘® LadyBossFoodie
Malaysia
About 2 months using the app
bitbybit Studio replied March 17, 2025

Thank you for the review😊 We're glad to help with your WhatsApp API setup and it’s running smoothly. If you ever need further support, we're always here to help!

May 17, 2024

bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.

StyleSphere
United States
8 days using the app
March 8, 2024

Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.

SESA
Indonesia
3 months using the app
September 11, 2023

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.

GEULIS & KASEP
Indonesia
About 2 months using the app
March 8, 2024

Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.

Kuvings Indonesia
Indonesia
About 1 month using the app

Support

App support provided by bitbybit Studio.

Or visit their support portal

Developer

bitbybit Studio

Rancho Cucamonga, CA, US

Launched

May 2, 2023

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