bitChat: WhatsApp AI Chatbot
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Boost sales by turning your Support Center into a Profit Center with AI chatbots
bitChat is an all-in-one communication platform designed specifically for Shopify stores using WhatsApp. It streamlines your communication needs into one inbox, featuring AI Agents, Ticketing, Advanced Flow builder, and Web Activity. Our AI Chatbot is trained for e-commerce specific tasks, including Product Recommendations, Order Tracking, and multi-step quizzes to enhance customer support and optimize sales.
- 24/7 AI Chatbot Support - Continuous support and sales on WhatsApp & Instagram
- Automated AI Training - Seamlessly integrates your product info & order history
- Intelligent AI Tagging - Tags conversations for re-marketing and insights
- Omni-channel - Unify WhatsApp, Instagram, and Google in a single inbox
- Visual Flow Builder - Create no-code automations, significantly saving time
- Highlights
- Works with the latest themes
Languages
English
Works with
Checkout, WhatsApp API, instagram, chatgpt, facebook, WhatsApp chat, googleCategories
All features
Real-time messaging
- AI chatbots
- Live chat
- Social media
- File uploads
- Multi-language
- Push notifications
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Real-time messaging
Automated responses
Customization
Pricing
Free
Free
- Unlimited Customer
- 100 Ticket
- 25 AI Chatbot Conversation
- AI Segmentation
- AI Training, Recommendations, Quiz, Lead Collection
Basic
$49 / month
or $499/year and save 15%
- Everything in Free plus:
- WhatsApp API & Green Tick*
- 1,000 Ticket
- 300 AI Chatbot Conversation
- 5 Custom AI Labeling
- Enhanced Analytics
Standard
$99 / month
or $999/year and save 16%
- Everything in Basic plus:
- 3,000 Ticket
- 1,000 AI Chatbot Conversation
- 10 Custom AI Labeling
Pro
$299 / month
or $2,999/year and save 16%
- Everything in Standard plus:
- 10,000 Ticket
- 3,000 AI Chatbot Conversation
- 20 Custom AI Labeling
- Custom AI Prompt / AI agents
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.
Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.
Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.
Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.
Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.
Support
bitbybit can answer any questions you have about bitChat: WhatsApp AI Chatbot.