bitCRM WhatsApp Abandoned Cart

bitCRM WhatsApp Abandoned Cart

Pricing
Free plan available. Free trial available.
Rating
2.4 (4)

WhatsApp abandoned cart recovery, broadcasts, automation & loyalty flows

bitCRM recovers abandoned carts, sends reminders and broadcasts, and drives repeat sales across WhatsApp, Instagram and Facebook Messenger. Use prebuilt flows for carts, payments, loyalty rewards and reviews. Live Shopify data powers precise targeting, and AI tags every chat for segments and upsells. Shopify Flow triggers let advanced stores automate anything. Runs on the official WhatsApp Cloud API—no code needed.

bitCRM recovers abandoned carts, sends reminders and broadcasts, and drives repeat sales across WhatsApp, Instagram and Facebook Messenger. Use prebuilt flows for carts, payments, loyalty rewards and reviews. Live Shopify data powers precise targeting, and AI tags every chat for segments and upsells. Shopify Flow triggers let advanced stores automate anything. Runs on the official WhatsApp Cloud API—no code needed. more
  • Automate WhatsApp abandoned cart flows
  • Send reminders & WhatsApp broadcasts
  • Automate IG & FB chat flows too
  • AI‑tag chats for CRM & upsells
  • Works with Shopify Flow

Languages

English

Works with

  • Shopify Flow
  • Stamped.io
  • whatsapp business
  • chatGPT
  • instagram
  • Yotpo
  • whatsapp api

Pricing

Free

Free

  • 100 automations /month
  • 3 automation flows
  • Abandoned Cart Flow
  • Payment Reminder Flow
  • Order Notif Flow
  • Sandbox for Broadcast Campaign
  • Use Your Own WhatsApp API
  • WhatsApp Cloud API verified

Basic

$9 / month

or $99/year and save 8%

  • 1,000 Automations /month
  • 25,000 Broadcast /month
  • 5 Automation Flows
  • Personalized Messages
  • Hide Watermark Footer
  • WhatsApp Cloud API verified

7-day free trial

Standard

$29 / month

or $299/year and save 14%

  • 4,000 Automations /month
  • 100,000 Broadcast /month
  • Unlimited Automation Flows
  • Ask Review Automation
  • Create Voucher
  • URL Shortener

7-day free trial

Pro

$299 / month

or $2,990/year and save 17%

  • 20,000 Automations /month
  • 500,000 Broadcast /month
  • Dedicated migration help
  • Access to full bitbybit suite (6 apps)

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (4)

Overall rating
2.4
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
Edited May 14, 2025

We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot.

-

Updated 14/5/2025:

After they launched new plan, now all automated messages come with their footer "powered by bitbybit", there was no communication update to their customers. We only realised when we look into the automated messages.

The customer service has also gone from 5 to 0, most of it are AI powered chats which leave you with 0 solution.

If you want something cheap that can work? Yes.
If you want to be able to customise + good support that actually respond to you? There are better alternatives out there.

吃货老板娘® LadyBossFoodie
Malaysia
9 months using the app
bitbybit Studio replied March 17, 2025

Thank you for using bitChat😊 We’re happy could assist you, our support team is here whenever you need help!

August 18, 2024

app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond.
not recommending at all.

Socio
Israel
About 1 month using the app
bitbybit Studio replied August 21, 2024

Hi Socio,

Thank you for your feedback. We apologize for any inconvenience you may have experienced during the onboarding process.

To help us resolve this issue promptly, could you please provide more details about the specific automations you have set up? This information will allow us to investigate the root cause of the problem.

We have attempted to contact you multiple times to address any other concerns or process a refund, but have not received a response. Please let us know if there is anything else we can assist you with.

May 20, 2024

bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!

GlowGenius
United States
11 days using the app
May 17, 2024

bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.

Comfort crafted
Canada
8 days using the app

Support

App support provided by bitbybit Studio.

Developer

bitbybit Studio

Rancho Cucamonga, CA, US

Launched

February 19, 2024

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