Blockify Checkout Customizer
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I have been getting HAMMERED by bots using my checkout to test credit cards. This has been causing fraudulent profiles in my Klaviyo account and each one costs me money - I've had thousands created! I installed Blockify but had trouble getting started with it. I pinged chat support and - Anna to the rescue! She determine the best option for my situation based on data from my store. We installed the checkout customizer and Anna created a rule for me that makes total sense. We'll check in on this in a couple of days. I'm optimistic that this will stop the fraudulent profile madness. Fantastic customer support provided by Anna!
Thank you so much for sharing your experience! 💙
We're sorry to hear how much trouble those bots have caused your store and your Klaviyo account, but we're so glad you reached out to us. 😊 It's wonderful to know that Blockify Checkout Customizer app provided a solution tailored to your store's needs.
A special thank you for recognizing Anna! We'll be sure to share your kind words with her. She'll be delighted to know that her guidance and the custom checkout rule she created gave you confidence that you're on the right track.
We hope the new rule puts an end to the fraudulent profile madness, and we'll be happy to follow up with you to make sure everything is working as expected. Thank you for trusting Blockify Checkout Customizer app to help protect your store. We're always here whenever you need us, and we wish you continued success! 🚀
This app was easy to install and I was able to quickly get my questions asnwered. We just started using it, but so far it has been succesful in blocking orders from a chronically fraudulent "customer". Customer service was quick and helpful.
Thank you so much for your wonderful review! 💙
We're delighted to hear that Blockify Checkout Customizer App was easy to install and that our team was able to answer your questions quickly. It's especially rewarding to know that the app has already helped you successfully prevent orders from a recurring fraudulent customer. 😊
Providing an intuitive solution backed by fast and reliable support is exactly what we strive for. Your feedback reassures us that we're making a positive difference for merchants like you.
Thank you for trusting Blockify Checkout Customizer App. We truly appreciate your support and look forward to continuing to help keep your store running smoothly. If you ever need anything, we're always here for you! 🚀
After getting Blockify fraud filters set up and figuring out what problems there were with my store that were making it easier for fraudulent orders to be placed, Esther in the support was very helpful in explaining how the Checkout Customizer could add another layer of protection to my store. I'm very grateful for Esther taking the time to explain it to me and getting me set up so I feel my store is more secure and I will hopefully stop receiving fradulent orders! Thank you Esther.
Thank you so much for sharing your experience with Blockify Checkout Customizer app 😊 We're delighted to hear that after strengthening your store's protection with Blockify Fraud Filter, Esther was able to help you understand how Checkout Customizer could provide an additional layer of security for your business.
It's wonderful to know that she took the time to explain everything clearly, guide you through the setup process, and help you feel more confident about protecting your store from fraudulent orders. Supporting merchants with practical solutions and personalized guidance is exactly what we strive for. We'll be sure to share your kind words with Esther — she'll be thrilled to hear them! 💙
Thank you again for your trust and support. We’re honored to help keep your store more secure and wish you continued success 🚀
This app has saved the day! I have a customer who placed 13 orders, received merchandise and then filed chargebacks for all. She's stolen over $3600 from me in 4 days. This app has allowed me to block her from placing future orders. The tech on the chat was so helpful in installing and setting up! Lynn saved the day and my wallet!
Thank you so much for sharing your experience with Blockify Checkout Customizer app 🙏
We're truly sorry to hear about the difficult situation you faced with those chargebacks, and we can only imagine how stressful that must have been for your business. We're really glad the app could help you prevent further fraudulent orders and provide some peace of mind. It’s also wonderful to hear that Lynn was able to support you quickly with the setup process — we’ll definitely share your kind words with her.
Your trust and support mean a lot to our team 💙
This app does exactly what it says. The customer service is also very helpful. We have had a few issues with spam orders coming through and while we did not get the answer we hoped for at first, they followed up with a different solution to help. I would definitely recommend this app!
Thank you so much for the thoughtful review! 🙌
We’re glad to hear the app is doing exactly what you need and that our support team was able to follow up with an alternative solution for the spam order issue. Sometimes the first approach isn’t the perfect fit, but we’re always committed to finding one that works for you.
Your recommendation truly means a lot to us. If you ever need further assistance or want to strengthen your protection even more, we’re always here to help! 🚀
Just because a country can't access your main site (because you blocked the country), doesn't mean they can't find your checkout page directly. Anna, from Blockify help showed me this, and she helped walk me through setup.
I greatly appreciate straightforward communication and help - sometimes it feels like a thing of the past (seriously have you ever asked Meta for help????). Blockify provided that today, and I'm truly grateful.
Thank you so much for sharing this experience 😊🌟
You are absolutely right, and we are really glad Anna could walk you through that important detail with Blockify Checkout Form & Rules. Ensuring your checkout is protected as well as your storefront is key, and it is great to know the setup is now clear and effective 💪🛡️
Your words about straightforward and honest support truly mean a lot to us. That is exactly the kind of experience we aim to deliver every day 💙✨
If you ever need anything else or want to further strengthen your setup, we are always here to help 🤝🚀
Great online support, quick and good indepth steps to help you with your goal
Dealt with Florence and Joyce, both tried to help me with blocking a fraudulent repeat order, both were very helpful and hopefully have now helped sort out my issues. Fabulous!!
Cam from customer support was very helpful and professional. Thank you!
Thank you so much for your kind words 🙌
We’re really glad to hear Cam was helpful and professional. That’s exactly the level of support we aim to provide every time.
We’ll be sure to pass your thanks along to him. If you ever need anything else, we’re always here to help 🚀
My support agent Demi was quick to respond and knowledgeable about the issue I was having. They helped me set up a custom rule to block the fraudulent orders I was experiencing
Thank you for sharing your experience! 💙
We're so glad Demi could jump in quickly and help you find the right solution for your store. Every fraud pattern is different, so creating a custom checkout rule that matched your situation was the best approach, and we're happy it gave you peace of mind. 😊
We'll make sure Demi sees your kind words. Feedback like this is a huge encouragement for our team and reminds us why we love helping merchants every day.
Thank you for choosing Blockify Checkout Customizer app. We truly appreciate your trust, and if you ever need to fine tune your setup or add new rules as your store grows, we'll be right here to help. 🚀
