The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Burke & Keen
I installed this app to sync Shopify with BOL.COM; I installed, setup the account, selected Shopify, BOL was not available, and from my Koongo account page it told me to use another app, so installed "KOONGO Sell on Marketplaces", it took me to the same screen. I'm caught in some sort of loop, and the documentation tells me that when I select "Shopify" as my channel, I am supposed to see a new screen. No screen is available, I am stuck. So far this has been a horrible experience! It shouldn't be this difficult to setup and sync a store...my other 12 Shopify apps were setup without a hitch, not even a support inquiry was ever needed, until this app!
I'm sorry about the issue. It's fixed now. Please check again. You can contact me directly at firstname.lastname@example.org.
After asking for a senior I actually got a great guy that helped me through it all. We had major issues with the dutch/english translation, but he managed to fix it all! OLD REVIEW
Support told me to use a specific app to translate, 80EUR and a few hours of manual work later, the translation app doesn't even work with the Koongo system. It has been a month and 80 e-mails later and the integration is still not up and running. I would advice anyone to explore other options.
Unfortunately Koongo seems to have decided not to support this app anymore. Upon creation of an account at Koongo it keeps pushing towards installing the Koongo app (not bol.com version). At the one single second my store managed to show up in my Koongo account, it was quickly clear that Kongoo wants to push users to its dynamic plan, since no functions were usable without picking another plan than the plan described in the bol.com Koongo app. I feel clickbaited and do not advise anybody to install this app and create a Koongo account.
I'm sorry for any misunderstanding. The Koongo app notification should not be too pushy. Can you please send me more feedback about the app behaviour to email@example.com? I'll talk to designers and modify that.
In regards to the apps, the Bol app includes only Bol integration with order synchronization and 5000 items limit. The app is offered for fixed price of $34.95/month.
The Koongo app offers various marketplace integrations. The price is dynamic and starts at $24 per month for 2000 items, no order synchronization included. So, the Koongo app might be a cheaper solution than the Bol app if there are up to 5000 items and no order synchronization is activated.
At first you need to find your way through the app, but when you get used to it it is really simple.
Also the customer service is the best, really helpful and fast responding time.
Works well and is much cheaper than most competitors. Customer service is good and fast, also better than some expensive competitors. The user interface can be slightly confusing but the support team is very good.
It's got a learning curve, but after some tinkering and testing it's working. Support is pro-active, responds fast and is overall very good.
They charge you on the spot no 30 day free trial offer... that's called bait and switch from where I come from
Thanks for your review. I'm sorry for your experience but this was not the first time you activated the Koongo app. Based on our records, the first app trial activation for your Shopify store was done in May 2016. So, the trial period was already expired in Feb 2019. I can offer you the payment refund and reactivation of your trial period, so you'd be able to test Koongo again. Please contact me at firstname.lastname@example.org for more information.
Based on your experience, we implemented a free trial reset. Koongo free trial is reset after one year of the account inactivity. So, it should not happen again.
so far so good ,am happy that its easy to instal and you can connect with more stores. i hope it does it work.
i just got started but i hope it will work as promised. its very easy to instal and you can connect more stores. i would advice someone with more stores to use Bol.com very good