Chat, Live or Later
Chat lets shoppers easily reach you. Personalized automated messaging handles customer questions, gathers info anytime you’re unavailable.
Close Every Possible Sale
Triggered chats boost sales by engaging active and return shoppers with items in their carts. Shoppers who chat are more likely to buy.
Easy to Use, Right Away
Engage with your shoppers instantly from any device. Everything you need is included to turn more shoppers into customers. Watch them live.
About Brevi Chat, Live or Later
Unlike our competitors, Brevi Chat includes everything you need on day one to ensure you close every possible sale. Powerful features are easy to use, right away. Chat live or later. Brevi will instantly help you turn more store visitors into customers.
Customers prefer chat over any other way to contact you. They are free to have a conversation with you at any time, on their terms. Shoppers who chat are more likely to buy and have a higher average cart value.
With Brevi Chat You Can:
- Boost sales - turn more visitors into customers
- Make online buying frictionless, more enjoyable, and more human
- Learn about your customers
- Understand your business better
With Brevi Chat You Get:
- Add our chat widget to your store in minutes.
- Customize the widget to reflect your brand’s colors and your unique store messaging.
- Works on any device for quick customer support - answer questions, give product advice from anywhere.
- Automated, personalized chat messages are ready to let shoppers know your status and keep them happy.
Mobile Alerts and Email Notifications
- Get text and email notifications to know when a store visitor sends a message. Opt to get notified whenever you have a new visitor arrival, too.
- Respond easily to shopper questions with just one-click from a text or email alert.
Automated Messaging to Active and Return Shoppers
- Automated, targeted chats boost sales by messaging active and return shoppers with items in their carts.
Flexible Chat Hours
- Set chat hours to reflect your business and lifestyle. When you are off-duty, you'll collect customer questions and email/phone 24/7.
- When the same questions keep coming up, you’ve got the answers in one click.
Real-time Visitor List
- Watch your shoppers live - where they’re from, what they’re viewing and what they’re buying.
Customer Order History
- View your customer's recent order history when you're chatting to add a personal touch. Track your sales generated from any chat.
Ability to Initiate a Live Chat with Any Visitor
- Assist shoppers to help close the sale.
- Let shoppers easily reach you during the buying process.
- Chatbots have your back – if you’re not around or not online they’ll jump into a conversation for you automatically.
Dashboard to View ROI
- See exactly how chat activity impacts your sales
Archived Visitor Conversations
- Review your chats to understand your customers better and improve your store.
Even More Features
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Great app. It's a must have for our Online store. The only issue is occasionally it doesn't update the information quickly than what I hoped for but all in all, it's a solid app to download!
Pickleball Planet Store
The app makes it so easy now for customers to ask us questions while they shop. Great that I can respond from my phone at my convenience. Liked being able to customize our chat widget. The support team is super responsive.
Love this app! We’ve seen our sales increase from chatting. Chat is so much better than email and I know my customers prefer it. It’s so easy to respond to messages right from my phone. I’m not very techy so I was happy Brevi Chat has been so easy to use