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Brevi Chat, Live or Later

Live Chat, Carrier Order Tracking, Auto Messaging, Chatbots.

Free plan available
Brevi Chat - All you need on day one to boost sales, for free.

Key values section

Chat, Live or Later

Personalized automated messages handle customer questions, gather info anytime you’re unavailable. Auto responses on orders/shipping/returns

Close Every Possible Sale

Triggered chats boost sales by engaging active and return shoppers with items in their carts. Shoppers who chat are more likely to buy.

Easy to Use, Right Away

Engage with your shoppers instantly from any device. Everything you need is included to turn more shoppers into customers. Watch them live.

App details

Brevi Chat, Live or Later

Brevi Chat, Live or Later

SHOPIFY STAFF PICK

Unlike our competitors, Brevi Chat includes, for free, everything you need on day one to ensure you close every possible sale. Powerful features are easy to use, right away. Chat live or later. Brevi will instantly help you turn more store visitors into customers.

Customers prefer chat over any other way to contact you. They are free to have a conversation with you at any time, on their terms. Shoppers who chat are more likely to buy and have a higher average cart value.

With Brevi Chat You Can:

  • Boost sales - turn more visitors into customers
  • Make online buying frictionless, more enjoyable, and more human
  • Learn about your customers
  • Understand your business better

With Brevi Chat You Get:

Easy Set-Up

  • Add our chat widget to your store in minutes.
  • Customize the widget to reflect your brand’s colors and messaging.
  • Works on any device for quick customer support - answer questions, give product advice from anywhere.
  • Automated, personalized chat messages are ready to let shoppers know your status and keep them happy.
  • Automatic responses for your customers on order status, carrier delivery tracking, shipping and returns.
  • Email Marketing Integration with Mailchimp and Klaviyo: Automatically add email addresses from chats to your Mailchimp or Klaviyo email list.

Mobile Notifications and Email Alerts

  • Get SMS text and email notifications when a store visitor sends a message. Opt to get notified when a new visitor arrives, too.
  • Respond easily to shopper questions with one click.

Automated Messaging to Active and Return Shoppers

  • Automated, targeted chats boost sales by messaging active and return shoppers with items in their carts.

Automatic responses on order status, shipping and returns

  • Quick Answers for your customers right from your Chat window
  • Carrier tracking updates inside Chat, along with a link to the full carrier tracking page (e.g., USPS, UPS, Fedex).

Flexible Chat Hours

  • Set chat hours to reflect your business and lifestyle. When you are off-duty, you'll collect customer questions and email/phone 24/7.

Real-time Visitor List

  • Watch your shoppers live - where they’re from, what they’re viewing and what they’re buying.

Customer Order History

  • View your customer's recent order history when you're chatting to add a personal touch. Track your sales generated from any chat.

Ability to Initiate a Live Chat with Any Visitor

  • Assist shoppers to help close the sale.

Live Chat

  • Let shoppers easily reach you during the buying process.

Intelligent Chatbots

  • Chatbots have your back – if you’re not around, they’ll jump into a conversation for you automatically.

Dashboard to View ROI

  • See exactly how chat activity impacts your sales.

Launch date

Integrates with

  • Klaviyo
  • Mailchimp
Brevi Chat, Live or Later

Brevi Chat, Live or Later

SHOPIFY STAFF PICK

Unlike our competitors, Brevi Chat includes, for free, everything you need on day one to ensure you close every possible sale. Powerful features are easy to use, right away. Chat live or later. Brevi will instantly help you turn more store visitors into customers.

Customers prefer chat over any other way to contact you. They are free to have a conversation with you at any time, on their terms. Shoppers who chat are more likely to buy and have a higher average cart value.

With Brevi Chat You Can:

  • Boost sales - turn more visitors into customers
  • Make online buying frictionless, more enjoyable, and more human
  • Learn about your customers
  • Understand your business better

With Brevi Chat You Get:

Easy Set-Up

  • Add our chat widget to your store in minutes.
  • Customize the widget to reflect your brand’s colors and messaging.
  • Works on any device for quick customer support - answer questions, give product advice from anywhere.
  • Automated, personalized chat messages are ready to let shoppers know your status and keep them happy.
  • Automatic responses for your customers on order status, carrier delivery tracking, shipping and returns.
  • Email Marketing Integration with Mailchimp and Klaviyo: Automatically add email addresses from chats to your Mailchimp or Klaviyo email list.

Mobile Notifications and Email Alerts

  • Get SMS text and email notifications when a store visitor sends a message. Opt to get notified when a new visitor arrives, too.
  • Respond easily to shopper questions with one click.

Automated Messaging to Active and Return Shoppers

  • Automated, targeted chats boost sales by messaging active and return shoppers with items in their carts.

Automatic responses on order status, shipping and returns

  • Quick Answers for your customers right from your Chat window
  • Carrier tracking updates inside Chat, along with a link to the full carrier tracking page (e.g., USPS, UPS, Fedex).

Flexible Chat Hours

  • Set chat hours to reflect your business and lifestyle. When you are off-duty, you'll collect customer questions and email/phone 24/7.

Real-time Visitor List

  • Watch your shoppers live - where they’re from, what they’re viewing and what they’re buying.

Customer Order History

  • View your customer's recent order history when you're chatting to add a personal touch. Track your sales generated from any chat.

Ability to Initiate a Live Chat with Any Visitor

  • Assist shoppers to help close the sale.

Live Chat

  • Let shoppers easily reach you during the buying process.

Intelligent Chatbots

  • Chatbots have your back – if you’re not around, they’ll jump into a conversation for you automatically.

Dashboard to View ROI

  • See exactly how chat activity impacts your sales.

Launch date

Integrates with

  • Klaviyo
  • Mailchimp

Free

Free

  • Live Chat
  • 4 Users
  • Live Visitor List: Cart & Page Views
  • Unlimited Auto Triggered Messages
  • Chatbots
  • SMS Alerts (600/mth)
  • Custom Widget Styling

Even More Features

$16/month

  • All our Free features plus:
  • Unlimited Users
  • SMS Alerts (1200/mth)
  • Customer Heat Map (soon)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Kiwa Natural Life

    Location United States
    Time spent using app 5 months

    Brevi Chat is awesome!
    We’re very pleased with this app and the customer support is incredible! They notified us when there’s a problem and also they can fix them! Definitely is a new way to grow up in our shop! We recommend it!

  • Skin Care By Suzie

    Location United States
    Time spent using app 27 days

    I am using this on SkinCareBySuzie.com, I have spent this last week trying every chat out there because the service I was using had a delayed notification problem, he features you have are nice and work well, Nicely thought out . One feature I love about this service is their SMS notification when there is a new chat request. You don't need to have another app on your phone, there is a link in the SMS that opens a web app, It is fast and responsive, Customer support is excellent.

  • MyInboardMarine.com

    Location United States
    Time spent using app About 1 month

    We have so many phone calls that we miss we had to do something. Erica and this team at Brevi Chat is awesome! We are very pleased with this app and recommend it highly! It helps to cut down on phone calls that go on and on and helps our customers get to the point. And it helps us keep up better too! Thank you Brevi Chat for an awesome Shopify App! Blessings!
    Donald Kirk - CEO

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