Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 276 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Redo
5.0 out of 5 stars 694 total reviews • Free plan available
Everything your brand needs. In one intelligent platform.
SB: Helpdesk, Live Chat & FAQs
4.5 out of 5 stars 243 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Qikify Contact Form Builder
4.9 out of 5 stars 412 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
EAZE Button
4.8 out of 5 stars 143 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
Hulk Contact Form Builder
4.9 out of 5 stars 1902 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 292 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 634 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Tidio: AI Chatbot & Live Chat
4.8 out of 5 stars 1256 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 118 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1805 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Shopify Inbox
4.6 out of 5 stars 5507 total reviews • Free
An AI sales associate that knows your customers
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1805 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 311 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5507 total reviews • Free
Moose WhatsApp Chat Button
5.0 out of 5 stars 152 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 783 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 452 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 276 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 436 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 199 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1805 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 452 total reviews • Free plan available
Buddy AI: Agentic Commerce
4.8 out of 5 stars 57 total reviews • Free trial available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 147 total reviews • Free plan available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 89 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 84 total reviews • Free plan available
AC ‑ Questions & Answers
5.0 out of 5 stars 26 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 84 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 155 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2366 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 194 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 508 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1902 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 172 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 71 total reviews • Free plan available
SureCust Forms Builder, Locks
4.8 out of 5 stars 99 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 412 total reviews • Free plan available
Primy: AI Forms + File Upload
4.9 out of 5 stars 40 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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