Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

RT: Social Chat, Live Chat
4.6 out of 5 stars 234 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1769 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Powerful Contact Form Builder
4.9 out of 5 stars 2263 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Qikify Contact Form Builder
4.9 out of 5 stars 403 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 234 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
Zigpoll Customer Surveys
5.0 out of 5 stars 497 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 613 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 744 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 959 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 120 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
SL: WhatsApp Chat + Marketing
3.3 out of 5 stars 326 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1229 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1769 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5447 total reviews • Free
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 234 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 744 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 97 total reviews • Free
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 421 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 277 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 179 total reviews • Free plan available
WhatsApp Chat & Abandoned Cart
4.9 out of 5 stars 55 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1769 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 142 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 77 total reviews • Free
Buddy AI: Sales & Support
4.9 out of 5 stars 52 total reviews • Free trial available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 444 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 84 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 154 total reviews • Free trial available
FAQ Page:Accordion+Help Center
4.7 out of 5 stars 15 total reviews • Free
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2263 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1850 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 497 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 177 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 403 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 169 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 60 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 94 total reviews • Free
Primy: Forms with File Upload
4.9 out of 5 stars 38 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

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