Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 1195 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
4.8 out of 5 stars 773 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
5.0 out of 5 stars 260 total reviews Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
4.6 out of 5 stars 241 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.9 out of 5 stars 284 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.6 out of 5 stars 319 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
3.2 out of 5 stars 86 total reviews Free
Monitor and chat with site visitors in real time.
5.0 out of 5 stars 491 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.3 out of 5 stars 631 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.3 out of 5 stars 324 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 1775 total reviews Free plan available
Sell more: AI chat, livechat, inbox, help center & WhatsApp
3.2 out of 5 stars 351 total reviews Free plan available
WhatsApp chat and automation tools for stores at every stage
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1775 total reviews Free plan available
4.7 out of 5 stars 5306 total reviews Free
4.8 out of 5 stars 773 total reviews Free plan available
4.8 out of 5 stars 384 total reviews Free plan available
4.9 out of 5 stars 284 total reviews Free plan available
4.8 out of 5 stars 1195 total reviews Free plan available
4.9 out of 5 stars 157 total reviews Free plan available
5.0 out of 5 stars 260 total reviews Free plan available
4.9 out of 5 stars 239 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1775 total reviews Free plan available
4.9 out of 5 stars 137 total reviews Free plan available
5.0 out of 5 stars 483 total reviews Free plan available
4.7 out of 5 stars 47 total reviews Free
5.0 out of 5 stars 84 total reviews Free plan available
5.0 out of 5 stars 87 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
5.0 out of 5 stars 214 total reviews Free plan available
4.7 out of 5 stars 141 total reviews Free
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2181 total reviews Free plan available
4.8 out of 5 stars 1752 total reviews Free plan available
4.9 out of 5 stars 164 total reviews Free plan available
5.0 out of 5 stars 491 total reviews Free plan available
4.9 out of 5 stars 419 total reviews Free plan available
5.0 out of 5 stars 178 total reviews Free trial available
4.9 out of 5 stars 421 total reviews Free plan available
5.0 out of 5 stars 48 total reviews Free
5.0 out of 5 stars 33 total reviews Free

Support how-tos

Want to add an app?

Try Shopify free for 3 days