Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Hulk Contact Form Builder
4.8 out of 5 stars 1758 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 119 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 275 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 312 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Shopify Inbox
4.7 out of 5 stars 5236 total reviews • Free
An AI sales associate that knows your customers
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 227 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
SL: WhatsApp Chat + Marketing
3.3 out of 5 stars 335 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 642 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 976 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
WhatFlow: Whatsapp Automation
3.9 out of 5 stars 286 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 272 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Powerful Contact Form Builder
4.9 out of 5 stars 2244 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1662 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5236 total reviews • Free
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 227 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 697 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 275 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 90 total reviews • Free
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 385 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 176 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 272 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1662 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 136 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 74 total reviews • Free
Buddy AI: Sales & Support
4.9 out of 5 stars 45 total reviews • Free trial available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 431 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 85 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 163 total reviews • Free trial available
Variant Descriptions King
4.9 out of 5 stars 82 total reviews • Free plan available
FAQ Page:Accordion+Help Center
4.7 out of 5 stars 16 total reviews • Free
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2244 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1758 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 497 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 189 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 395 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 161 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 57 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 92 total reviews • Free
Primy: Forms with File Upload
4.9 out of 5 stars 38 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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