Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

3.2 out of 5 stars 351 total reviews Free plan available
WhatsApp chat and automation tools for stores at every stage
4.3 out of 5 stars 325 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.8 out of 5 stars 1754 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 419 total reviews Free plan available
Easily create forms to collect leads, improve customer service
4.9 out of 5 stars 2183 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.6 out of 5 stars 241 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
5.0 out of 5 stars 491 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.8 out of 5 stars 772 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.8 out of 5 stars 1197 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
4.3 out of 5 stars 631 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.6 out of 5 stars 320 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.7 out of 5 stars 5311 total reviews Free
Connect with shoppers and drive sales with chat
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1771 total reviews Free plan available
4.7 out of 5 stars 5311 total reviews Free
4.8 out of 5 stars 772 total reviews Free plan available
4.8 out of 5 stars 386 total reviews Free plan available
4.9 out of 5 stars 284 total reviews Free plan available
4.8 out of 5 stars 1197 total reviews Free plan available
4.9 out of 5 stars 158 total reviews Free plan available
5.0 out of 5 stars 259 total reviews Free plan available
4.9 out of 5 stars 239 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1771 total reviews Free plan available
5.0 out of 5 stars 480 total reviews Free plan available
4.7 out of 5 stars 48 total reviews Free
4.9 out of 5 stars 137 total reviews Free plan available
5.0 out of 5 stars 84 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
5.0 out of 5 stars 87 total reviews Free plan available
5.0 out of 5 stars 214 total reviews Free plan available
5.0 out of 5 stars 164 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2183 total reviews Free plan available
4.8 out of 5 stars 1754 total reviews Free plan available
4.9 out of 5 stars 164 total reviews Free plan available
5.0 out of 5 stars 491 total reviews Free plan available
4.9 out of 5 stars 419 total reviews Free plan available
5.0 out of 5 stars 178 total reviews Free trial available
4.9 out of 5 stars 420 total reviews Free plan available
5.0 out of 5 stars 47 total reviews Free
5.0 out of 5 stars 33 total reviews Free

Support how-tos

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