Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 319 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Zigpoll Customer Surveys
5.0 out of 5 stars 552 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Redo
4.9 out of 5 stars 761 total reviews • Free plan available
Everything your brand needs. In one intelligent platform.
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 704 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Powerful Contact Form Builder
4.9 out of 5 stars 2482 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
SeedGrow WhatsApp Chat Widget
4.9 out of 5 stars 125 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Shopify Inbox
4.6 out of 5 stars 5793 total reviews • Free
An AI sales associate that knows your customers
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 960 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
EAZE Button
4.8 out of 5 stars 142 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
WhatFlow: Whatsapp Automation
3.9 out of 5 stars 337 total reviews • Free trial available
Automate orders, recover carts, and send real-time updates
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 354 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1882 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 354 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5793 total reviews • Free
Moose WhatsApp Chat Button
5.0 out of 5 stars 164 total reviews • Free
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 461 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.9 out of 5 stars 820 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 480 total reviews • Free plan available
Zipchat AI Chatbot & Live Chat
4.9 out of 5 stars 193 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1882 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 480 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 154 total reviews • Free plan available
Buddy AI: Agentic Commerce
4.8 out of 5 stars 67 total reviews • Free trial available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 105 total reviews • Free
AC ‑ Questions & Answers
5.0 out of 5 stars 29 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 90 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 95 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 165 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2482 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 223 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 552 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 181 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1994 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 80 total reviews • Free plan available
Primy AI* Contact Form Builder
4.9 out of 5 stars 47 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 432 total reviews • Free plan available
SureCust Forms Builder, Locks
4.8 out of 5 stars 105 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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