Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 777 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.6 out of 5 stars 319 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
5.0 out of 5 stars 491 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
5.0 out of 5 stars 214 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.7 out of 5 stars 5303 total reviews Free
Connect with shoppers and drive sales with chat
3.3 out of 5 stars 349 total reviews Free plan available
WhatsApp chat and automation tools for stores at every stage
4.8 out of 5 stars 709 total reviews Free plan available
Collect product reviews, star ratings, testimonials, UGC + Q&A
4.9 out of 5 stars 280 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.9 out of 5 stars 2176 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.3 out of 5 stars 322 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 131 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
5.0 out of 5 stars 257 total reviews Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1771 total reviews Free plan available
4.7 out of 5 stars 5303 total reviews Free
4.8 out of 5 stars 777 total reviews Free plan available
4.8 out of 5 stars 1191 total reviews Free plan available
4.9 out of 5 stars 280 total reviews Free plan available
4.8 out of 5 stars 380 total reviews Free plan available
4.9 out of 5 stars 154 total reviews Free plan available
5.0 out of 5 stars 257 total reviews Free plan available
4.9 out of 5 stars 239 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1771 total reviews Free plan available
4.9 out of 5 stars 138 total reviews Free plan available
5.0 out of 5 stars 485 total reviews Free plan available
4.7 out of 5 stars 46 total reviews Free
5.0 out of 5 stars 84 total reviews Free plan available
5.0 out of 5 stars 214 total reviews Free plan available
5.0 out of 5 stars 87 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
5.0 out of 5 stars 165 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2176 total reviews Free plan available
4.8 out of 5 stars 1742 total reviews Free plan available
4.9 out of 5 stars 163 total reviews Free plan available
5.0 out of 5 stars 491 total reviews Free plan available
4.9 out of 5 stars 419 total reviews Free plan available
5.0 out of 5 stars 177 total reviews Free trial available
4.9 out of 5 stars 421 total reviews Free plan available
5.0 out of 5 stars 44 total reviews Free
5.0 out of 5 stars 32 total reviews Free

Support how-tos

Want to add an app?

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