Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 958 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
SL: WhatsApp Chat + Marketing
3.3 out of 5 stars 325 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1238 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
Powerful Contact Form Builder
4.9 out of 5 stars 2289 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
SB: Helpdesk, Live Chat & FAQs
4.5 out of 5 stars 245 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1777 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Shopify Inbox
4.6 out of 5 stars 5457 total reviews • Free
An AI sales associate that knows your customers
Zigpoll Customer Surveys
5.0 out of 5 stars 499 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
tawk.to Live Chat
3.5 out of 5 stars 54 total reviews • Free
Monitor and chat with site visitors in real time.
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 613 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Hulk Contact Form Builder
4.9 out of 5 stars 1873 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Qikify Contact Form Builder
4.9 out of 5 stars 406 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1777 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 250 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5457 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 766 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 104 total reviews • Free
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 278 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 422 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 183 total reviews • Free plan available
WhatsApp Chat & Abandoned Cart
4.9 out of 5 stars 56 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1777 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 144 total reviews • Free plan available
CWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 80 total reviews • Free
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 446 total reviews • Free plan available
Buddy AI: Sales Agent & Chat
4.9 out of 5 stars 53 total reviews • Free trial available
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
AC ‑ Questions & Answers
5.0 out of 5 stars 25 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 155 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2289 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 499 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 179 total reviews • Free trial available
Hulk Contact Form Builder
4.9 out of 5 stars 1873 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 406 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 170 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 95 total reviews • Free
FormCRMAI Contact Form Builder
5.0 out of 5 stars 61 total reviews • Free plan available
Primy Contact Form File Upload
4.9 out of 5 stars 38 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

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