Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Jotform AI Chatbot ‑ Live Chat
4.3 out of 5 stars 30 total reviews • Free plan available
Improve customer support with AI livechat and boost your sales
Garrio: AI Sales and Support
5.0 out of 5 stars 1 total reviews • Free plan available
Turn support into sales. AI tracks which chats drive revenue.
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 625 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Re:amaze AI Helpdesk & Chat
4.4 out of 5 stars 174 total reviews • Free trial available
Convert more customers w/ AI powered helpdesk and live chat
Popular with merchants across Shopify

Recommended support apps

Zigpoll Customer Surveys
5.0 out of 5 stars 481 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
WhatFlow‑Whatsapp Automation
4.3 out of 5 stars 315 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
Marketing+Support on WhatsApp
3.4 out of 5 stars 349 total reviews • Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
Hulk Contact Form Builder
4.8 out of 5 stars 1704 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
REVIEWS.io Product Reviews App
4.7 out of 5 stars 708 total reviews • Free plan available
Capture product reviews, UGC & Q&A effortlessly
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 765 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
EAZE Button
4.6 out of 5 stars 153 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
Ctx: WhatsApp Chat + Marketing
4.9 out of 5 stars 248 total reviews • Free plan available
Support chat, automation, marketing & more with WhatsApp API
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 625 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Powerful Contact Form Builder
4.9 out of 5 stars 2142 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1161 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1760 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5276 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 765 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 277 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.8 out of 5 stars 1161 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 374 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 122 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 240 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1760 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 139 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 39 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 168 total reviews • Free trial available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 113 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2142 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1704 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 162 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 481 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 410 total reviews • Free plan available
SK Contact Form Builder
4.9 out of 5 stars 416 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 171 total reviews • Free trial available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 708 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 43 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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