Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

3.1 out of 5 stars 88 total reviews Free
Monitor and chat with site visitors in real time.
4.5 out of 5 stars 326 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.7 out of 5 stars 248 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.8 out of 5 stars 1419 total reviews Free plan available
Easy contact form, custom forms & survey with form builder app
Built for Shopify
4.6 out of 5 stars 1019 total reviews Free plan available
Better sales support with chatbot & live chat in one help desk
5.0 out of 5 stars 431 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.9 out of 5 stars 1569 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
Built for Shopify
4.9 out of 5 stars 252 total reviews Free plan available
WhatsApp marketing, abandoned cart recovery & WhatsApp Chat.
Built for Shopify
4.9 out of 5 stars 123 total reviews Free plan available
Enable WhatsApp on your store, collect leads & grow engagement
4.9 out of 5 stars 1955 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
5.0 out of 5 stars 219 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.9 out of 5 stars 261 total reviews Free plan available
Drive sales with WhatsApp marketing, chat & cart recovery
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1569 total reviews Free plan available
5.0 out of 5 stars 370 total reviews Free
4.7 out of 5 stars 4882 total reviews Free
4.7 out of 5 stars 678 total reviews Free plan available
4.9 out of 5 stars 252 total reviews Free plan available
4.6 out of 5 stars 1019 total reviews Free plan available
4.8 out of 5 stars 268 total reviews Free trial available
4.7 out of 5 stars 331 total reviews From $30/month
4.5 out of 5 stars 207 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1569 total reviews Free plan available
5.0 out of 5 stars 370 total reviews Free
4.9 out of 5 stars 101 total reviews Free plan available
5.0 out of 5 stars 75 total reviews Free plan available
5.0 out of 5 stars 219 total reviews Free plan available
5.0 out of 5 stars 113 total reviews Free trial available
4.9 out of 5 stars 166 total reviews Free trial available
4.8 out of 5 stars 145 total reviews Free plan available
4.5 out of 5 stars 35 total reviews Free
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1955 total reviews Free plan available
4.8 out of 5 stars 1419 total reviews Free plan available
4.9 out of 5 stars 417 total reviews Free plan available
4.9 out of 5 stars 123 total reviews Free plan available
5.0 out of 5 stars 431 total reviews Free plan available
4.9 out of 5 stars 148 total reviews Free trial available
4.9 out of 5 stars 415 total reviews Free plan available
4.7 out of 5 stars 679 total reviews Free plan available
5.0 out of 5 stars 70 total reviews Free trial available

Support how-tos

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