Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Garrio: AI Sales and Support
5.0 out of 5 stars 1 total reviews • Free plan available
Turn support into sales. AI tracks which chats drive revenue.
Jotform AI Chatbot ‑ Live Chat
4.3 out of 5 stars 30 total reviews • Free plan available
Improve customer support with AI livechat and boost your sales
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 629 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Rozio AI: Chat & Voice Support
5.0 out of 5 stars 1 total reviews • Free plan available
AI chatbot for sales, product recommendations, and upsells
Popular with merchants across Shopify

Recommended support apps

Zigpoll Customer Surveys
5.0 out of 5 stars 489 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Powerful Contact Form Builder
4.9 out of 5 stars 2163 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 255 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Hulk Contact Form Builder
4.8 out of 5 stars 1732 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
Sell more: AI chatbot, livechat, inbox, help center & WhatsApp
EAZE Button
4.7 out of 5 stars 152 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 279 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
REVIEWS.io Product Reviews App
4.8 out of 5 stars 710 total reviews • Free plan available
Collect product reviews, star ratings, testimonials, UGC + Q&A
RT: Social Chat, Live Chat
4.6 out of 5 stars 245 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
WhatFlow Chat Automation
4.3 out of 5 stars 321 total reviews • Free to install
Automate orders, recover carts, and send real-time updates
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 321 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Marketing+Support on WhatsApp
3.4 out of 5 stars 348 total reviews • Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5302 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 775 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 279 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1181 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 380 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 142 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 255 total reviews • Free plan available
KwikEngage: Whatsapp Marketing
4.9 out of 5 stars 235 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1763 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 140 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 45 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 84 total reviews • Free plan available
HelpLab FAQs Page
5.0 out of 5 stars 213 total reviews • Free plan available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 114 total reviews • Free trial available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 166 total reviews • Free trial available
AC ‑ Questions & Answers
5.0 out of 5 stars 26 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 87 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2163 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1732 total reviews • Free plan available
SEA Post Purchase Survey+Quiz
4.9 out of 5 stars 162 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 489 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 416 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 175 total reviews • Free trial available
SK Contact Form Builder
4.9 out of 5 stars 420 total reviews • Free plan available
REVIEWS.io Product Reviews App
4.8 out of 5 stars 710 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 44 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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