Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Zigpoll Customer Surveys
5.0 out of 5 stars 520 total reviews • Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 214 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
tawk.to Live Chat
3.6 out of 5 stars 85 total reviews • Free
Monitor and chat with site visitors in real time.
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 321 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 983 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
EAZE Button
4.7 out of 5 stars 145 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1808 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 277 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
HelpHub FAQ Page, Product FAQs
5.0 out of 5 stars 211 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Hulk Contact Form Builder
4.8 out of 5 stars 1872 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 783 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 293 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1808 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5433 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 783 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 214 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 407 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 77 total reviews • Free
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 293 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 190 total reviews • Free plan available
Buddy AI: Mobile Shopping
4.9 out of 5 stars 62 total reviews • Free trial available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1808 total reviews • Free plan available
Buddy AI: Mobile Shopping
4.9 out of 5 stars 62 total reviews • Free trial available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 78 total reviews • Free
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 142 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 485 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 86 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 88 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 17 total reviews • Free
AC ‑ Questions & Answers
5.0 out of 5 stars 27 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2304 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1872 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 520 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 192 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 414 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 178 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 60 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 102 total reviews • Free
Fairing Post Purchase Surveys
5.0 out of 5 stars 191 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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