Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.6 out of 5 stars 234 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.3 out of 5 stars 959 total reviews $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
4.8 out of 5 stars 749 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.5 out of 5 stars 245 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.2 out of 5 stars 613 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
3.9 out of 5 stars 318 total reviews Free to install
Automate orders, recover carts, and send real-time updates
5.0 out of 5 stars 497 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.7 out of 5 stars 142 total reviews Free plan available
Let your customers contact you directly - for WhatsApp
4.9 out of 5 stars 120 total reviews Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
4.7 out of 5 stars 5452 total reviews Free
An AI sales associate that knows your customers
5.0 out of 5 stars 277 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.8 out of 5 stars 1230 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1770 total reviews Free plan available
4.7 out of 5 stars 5452 total reviews Free
4.9 out of 5 stars 236 total reviews Free plan available
4.8 out of 5 stars 749 total reviews Free plan available
5.0 out of 5 stars 99 total reviews Free
5.0 out of 5 stars 277 total reviews Free plan available
4.7 out of 5 stars 421 total reviews Free plan available
4.9 out of 5 stars 179 total reviews Free plan available
4.9 out of 5 stars 55 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1770 total reviews Free plan available
4.9 out of 5 stars 142 total reviews Free plan available
4.7 out of 5 stars 77 total reviews Free
4.9 out of 5 stars 53 total reviews Free trial available
5.0 out of 5 stars 444 total reviews Free plan available
5.0 out of 5 stars 82 total reviews Free plan available
5.0 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free plan available
5.0 out of 5 stars 154 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2268 total reviews Free plan available
4.9 out of 5 stars 1855 total reviews Free plan available
5.0 out of 5 stars 497 total reviews Free plan available
5.0 out of 5 stars 177 total reviews Free trial available
4.9 out of 5 stars 403 total reviews Free plan available
4.9 out of 5 stars 170 total reviews Free plan available
5.0 out of 5 stars 60 total reviews Free plan available
4.9 out of 5 stars 94 total reviews Free
4.9 out of 5 stars 38 total reviews Free plan available

Support how-tos

Want to add an app?

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