Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 4700 total reviews Free
Connect with shoppers and drive sales with chat
4.8 out of 5 stars 368 total reviews Free plan available
Abandoned Cart Recovery & AI Chat with WhatsApp Automations
4.9 out of 5 stars 1742 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.4 out of 5 stars 853 total reviews Free plan available
Better sales support with chatbot & live chat in one help desk
4.8 out of 5 stars 1340 total reviews Free plan available
Easy contact form, custom forms & survey with form builder app
Built for Shopify
4.2 out of 5 stars 558 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.1 out of 5 stars 1156 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.8 out of 5 stars 164 total reviews Free plan available
Easily let your customers contact you through WhatsApp
Built for Shopify
4.8 out of 5 stars 124 total reviews Free plan available
Enable WhatsApp on your store, collect leads & grow engagement
4.9 out of 5 stars 1582 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
4.7 out of 5 stars 368 total reviews Free to install
Boost customer service w/ HelpCenter, GPT-4 FAQs, product tabs
4.9 out of 5 stars 229 total reviews Free plan available
Enable Automated Abandoned cart recovery & WhatsApp Chat.
Built for Shopify
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
5.0 out of 5 stars 296 total reviews Free
4.7 out of 5 stars 4700 total reviews Free
4.8 out of 5 stars 368 total reviews Free plan available
4.8 out of 5 stars 266 total reviews Free trial available
4.9 out of 5 stars 229 total reviews Free plan available
4.9 out of 5 stars 1582 total reviews Free plan available
4.8 out of 5 stars 164 total reviews Free plan available
4.7 out of 5 stars 68 total reviews Free to install
4.4 out of 5 stars 853 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 296 total reviews Free
4.9 out of 5 stars 59 total reviews Free
4.9 out of 5 stars 1582 total reviews Free plan available
5.0 out of 5 stars 241 total reviews Free plan available
5.0 out of 5 stars 74 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
5.0 out of 5 stars 23 total reviews Free plan available
4.8 out of 5 stars 166 total reviews Free plan available
4.9 out of 5 stars 32 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1742 total reviews Free plan available
4.8 out of 5 stars 1340 total reviews Free plan available
4.9 out of 5 stars 438 total reviews Free plan available
4.9 out of 5 stars 61 total reviews Free
4.9 out of 5 stars 450 total reviews Free
4.6 out of 5 stars 671 total reviews Free plan available
5.0 out of 5 stars 394 total reviews Free plan available
5.0 out of 5 stars 77 total reviews Free plan available
5.0 out of 5 stars 143 total reviews Free trial available

Support how-tos

Want to add an app?

Try Shopify free for 3 days