Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 5774 total reviews Free
Connect with shoppers and drive sales with chat
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Offer great service with AI chat bots, live chat, and helpdesk
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WhatsApp Marketing Automation Including Abandoned Carts & Chat
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Your all-in-one form app for custom forms, registration forms
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Create stylish forms with ease and in a matter of seconds.
Built for Shopify
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Support made simple and scalable.
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Switch between WhatsApp Chat, Live Chat or Facebook messenger
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Omnichannel customer service and engagement platform
4.7 out of 5 stars 1336 total reviews Free to install
Quickly craft SEO-friendly FAQ page w/ ChatGPT | Live chat app
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Integrate WhatsApp chat button into your store & product pages
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Send abandoned cart notifications & campaigns over WhatsApp
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Easily let your customers contact you through WhatsApp
Built for Shopify
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.7 out of 5 stars 5774 total reviews Free
5.0 out of 5 stars 2192 total reviews Free plan available
4.9 out of 5 stars 904 total reviews Free plan available
4.7 out of 5 stars 242 total reviews Free plan available
4.9 out of 5 stars 275 total reviews Free plan available
5.0 out of 5 stars 194 total reviews Free
5.0 out of 5 stars 371 total reviews Free plan available
4.9 out of 5 stars 539 total reviews Free plan available
4.6 out of 5 stars 1932 total reviews Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 2192 total reviews Free plan available
5.0 out of 5 stars 194 total reviews Free
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5.0 out of 5 stars 110 total reviews Free trial available
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5.0 out of 5 stars 124 total reviews Free plan available
4.8 out of 5 stars 52 total reviews Free plan available
5.0 out of 5 stars 9 total reviews Free to install
4.7 out of 5 stars 238 total reviews Free plan available
Answer before they ask
Tech stack

How Miss Amara does it

Rug retailer Miss Amara uses Delighted Post‑Delivery Survey to gather and address customer feedback.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1579 total reviews Free plan available
5.0 out of 5 stars 419 total reviews Free
5.0 out of 5 stars 102 total reviews Free plan available
4.9 out of 5 stars 1929 total reviews Free plan available
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5.0 out of 5 stars 176 total reviews Free trial available
4.8 out of 5 stars 75 total reviews Free plan available
Do your research

Support how-tos

Want to add an app?

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