Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 774 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
3.0 out of 5 stars 88 total reviews Free
Monitor and chat with site visitors in real time.
4.7 out of 5 stars 5047 total reviews Free
Connect with shoppers and drive sales with chat
4.4 out of 5 stars 264 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 268 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.9 out of 5 stars 264 total reviews Free plan available
Send campaigns, cart recovery & order automations WhatsApp
4.6 out of 5 stars 329 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.7 out of 5 stars 693 total reviews Free plan available
Use Google Reviews, Product Reviews, UGC, & Surveys
4.9 out of 5 stars 124 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.8 out of 5 stars 1549 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 2030 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
5.0 out of 5 stars 452 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1636 total reviews Free plan available
5.0 out of 5 stars 413 total reviews Free
4.7 out of 5 stars 5047 total reviews Free
4.7 out of 5 stars 1100 total reviews Free plan available
4.7 out of 5 stars 338 total reviews Free plan available
4.8 out of 5 stars 774 total reviews Free plan available
4.9 out of 5 stars 62 total reviews Free plan available
4.9 out of 5 stars 264 total reviews Free plan available
4.4 out of 5 stars 264 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1636 total reviews Free plan available
5.0 out of 5 stars 413 total reviews Free
5.0 out of 5 stars 77 total reviews Free plan available
4.9 out of 5 stars 120 total reviews Free plan available
5.0 out of 5 stars 81 total reviews Free plan available
5.0 out of 5 stars 216 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
4.8 out of 5 stars 9 total reviews Free
5.0 out of 5 stars 112 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2030 total reviews Free plan available
4.8 out of 5 stars 1549 total reviews Free plan available
4.9 out of 5 stars 418 total reviews Free plan available
5.0 out of 5 stars 452 total reviews Free plan available
4.9 out of 5 stars 133 total reviews Free plan available
4.7 out of 5 stars 693 total reviews Free plan available
5.0 out of 5 stars 156 total reviews Free trial available
4.9 out of 5 stars 408 total reviews Free plan available
5.0 out of 5 stars 24 total reviews Free

Support how-tos

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