Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.9 out of 5 stars 258 total reviews Free plan available
Drive sales with WhatsApp marketing, chat & cart recovery
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Enhance Support With WhatsApp Chat Button & Live Chat!
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Better sales support with chatbot & live chat in one help desk
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Support directly, build trust, and increase customer loyalty.
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Turn feedback into growth with Product Reviews, UGC, & Surveys
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Easy contact form, custom forms & survey with form builder app
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Boost customer support with livechat by AI chat bot and FAQs
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Get leads button: Facebook Messenger, WhatsApp, Contact Form
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Your all-in-one form app for custom forms, registration forms
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Post-purchase & on-site surveys for attribution, NPS, & more
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Enable WhatsApp on your store, collect leads & grow engagement
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WhatsApp Automations, Abandoned Cart Recovery & AI Chatbot
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
5.0 out of 5 stars 345 total reviews Free
4.7 out of 5 stars 4813 total reviews Free
4.7 out of 5 stars 561 total reviews Free plan available
4.9 out of 5 stars 1552 total reviews Free plan available
4.9 out of 5 stars 248 total reviews Free plan available
4.8 out of 5 stars 262 total reviews Free trial available
4.6 out of 5 stars 961 total reviews Free plan available
4.6 out of 5 stars 149 total reviews Free to install
4.9 out of 5 stars 260 total reviews Free
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 345 total reviews Free
4.9 out of 5 stars 1552 total reviews Free plan available
4.9 out of 5 stars 97 total reviews Free plan available
5.0 out of 5 stars 73 total reviews Free plan available
5.0 out of 5 stars 220 total reviews Free plan available
5.0 out of 5 stars 114 total reviews Free trial available
4.8 out of 5 stars 151 total reviews Free plan available
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4.6 out of 5 stars 34 total reviews Free
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1890 total reviews Free plan available
4.8 out of 5 stars 1398 total reviews Free plan available
5.0 out of 5 stars 109 total reviews Free plan available
4.9 out of 5 stars 413 total reviews Free plan available
4.7 out of 5 stars 675 total reviews Free plan available
5.0 out of 5 stars 413 total reviews Free plan available
4.9 out of 5 stars 420 total reviews Free plan available
5.0 out of 5 stars 142 total reviews Free trial available
4.7 out of 5 stars 80 total reviews Free trial available

Support how-tos

Want to add an app?

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