Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

3.4 out of 5 stars 348 total reviews Free plan available
WhatsApp chat and automation tools for stores at every stage
4.7 out of 5 stars 1260 total reviews Free plan available
Help shoppers instantly with live chat and AI-powered support.
4.8 out of 5 stars 775 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.7 out of 5 stars 5414 total reviews Free
Connect with shoppers and drive sales with chat
4.1 out of 5 stars 344 total reviews Free to install
Automate orders, recover carts, and send real-time updates
3.6 out of 5 stars 85 total reviews Free
Monitor and chat with site visitors in real time.
4.6 out of 5 stars 243 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.9 out of 5 stars 412 total reviews Free plan available
No-code form builder for custom forms, contact forms, surveys
4.3 out of 5 stars 646 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.3 out of 5 stars 988 total reviews $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
4.8 out of 5 stars 1827 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 2281 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1794 total reviews Free plan available
4.7 out of 5 stars 5414 total reviews Free
4.8 out of 5 stars 775 total reviews Free plan available
4.9 out of 5 stars 202 total reviews Free plan available
4.7 out of 5 stars 397 total reviews Free plan available
4.9 out of 5 stars 288 total reviews Free plan available
4.7 out of 5 stars 1260 total reviews Free plan available
5.0 out of 5 stars 63 total reviews Free
4.9 out of 5 stars 178 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1794 total reviews Free plan available
4.9 out of 5 stars 139 total reviews Free plan available
4.7 out of 5 stars 76 total reviews Free
4.9 out of 5 stars 40 total reviews Free trial available
5.0 out of 5 stars 489 total reviews Free plan available
5.0 out of 5 stars 86 total reviews Free plan available
5.0 out of 5 stars 86 total reviews Free plan available
5.0 out of 5 stars 16 total reviews Free
5.0 out of 5 stars 27 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2281 total reviews Free plan available
4.8 out of 5 stars 1827 total reviews Free plan available
5.0 out of 5 stars 515 total reviews Free plan available
4.9 out of 5 stars 177 total reviews Free plan available
5.0 out of 5 stars 189 total reviews Free trial available
4.9 out of 5 stars 101 total reviews Free
4.9 out of 5 stars 413 total reviews Free plan available
4.9 out of 5 stars 412 total reviews Free plan available
5.0 out of 5 stars 57 total reviews Free plan available

Support how-tos

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