Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.9 out of 5 stars 2096 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
3.4 out of 5 stars 351 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.7 out of 5 stars 5178 total reviews Free
Connect with shoppers and drive sales with chat
4.7 out of 5 stars 1131 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
4.9 out of 5 stars 257 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
4.9 out of 5 stars 272 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.3 out of 5 stars 291 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.9 out of 5 stars 262 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.8 out of 5 stars 1629 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.8 out of 5 stars 124 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.7 out of 5 stars 700 total reviews Free plan available
Capture product reviews, UGC & Q&A effortlessly
4.8 out of 5 stars 746 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1719 total reviews Free plan available
5.0 out of 5 stars 460 total reviews Free plan available
4.7 out of 5 stars 5178 total reviews Free
4.8 out of 5 stars 746 total reviews Free plan available
4.7 out of 5 stars 1131 total reviews Free plan available
4.9 out of 5 stars 262 total reviews Free plan available
4.7 out of 5 stars 359 total reviews Free plan available
4.9 out of 5 stars 86 total reviews Free plan available
4.3 out of 5 stars 291 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1719 total reviews Free plan available
5.0 out of 5 stars 460 total reviews Free plan available
4.9 out of 5 stars 130 total reviews Free plan available
4.7 out of 5 stars 18 total reviews Free
5.0 out of 5 stars 79 total reviews Free plan available
5.0 out of 5 stars 214 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2096 total reviews Free plan available
4.8 out of 5 stars 1629 total reviews Free plan available
4.9 out of 5 stars 146 total reviews Free plan available
4.9 out of 5 stars 418 total reviews Free plan available
5.0 out of 5 stars 464 total reviews Free plan available
4.9 out of 5 stars 424 total reviews Free plan available
4.7 out of 5 stars 700 total reviews Free plan available
5.0 out of 5 stars 158 total reviews Free trial available
5.0 out of 5 stars 35 total reviews Free plan available

Support how-tos

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