Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.9 out of 5 stars 261 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
3.3 out of 5 stars 359 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.9 out of 5 stars 2030 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.9 out of 5 stars 269 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.7 out of 5 stars 693 total reviews Free plan available
Use Google Reviews, Product Reviews, UGC, & Surveys
4.9 out of 5 stars 1632 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
4.9 out of 5 stars 124 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.7 out of 5 stars 249 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
5.0 out of 5 stars 452 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.6 out of 5 stars 329 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.7 out of 5 stars 1096 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
4.9 out of 5 stars 263 total reviews Free plan available
Send campaigns, cart recovery & order automations WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1632 total reviews Free plan available
5.0 out of 5 stars 407 total reviews Free
4.7 out of 5 stars 5032 total reviews Free
4.7 out of 5 stars 1096 total reviews Free plan available
4.7 out of 5 stars 338 total reviews Free plan available
4.8 out of 5 stars 775 total reviews Free plan available
4.9 out of 5 stars 60 total reviews Free plan available
4.9 out of 5 stars 263 total reviews Free plan available
4.4 out of 5 stars 262 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1632 total reviews Free plan available
5.0 out of 5 stars 407 total reviews Free
5.0 out of 5 stars 77 total reviews Free plan available
4.9 out of 5 stars 119 total reviews Free plan available
5.0 out of 5 stars 81 total reviews Free plan available
5.0 out of 5 stars 216 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
4.8 out of 5 stars 6 total reviews Free
5.0 out of 5 stars 112 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2030 total reviews Free plan available
4.8 out of 5 stars 1537 total reviews Free plan available
4.9 out of 5 stars 415 total reviews Free plan available
4.9 out of 5 stars 133 total reviews Free plan available
5.0 out of 5 stars 452 total reviews Free plan available
4.7 out of 5 stars 693 total reviews Free plan available
5.0 out of 5 stars 155 total reviews Free trial available
4.9 out of 5 stars 407 total reviews Free plan available
5.0 out of 5 stars 24 total reviews Free

Support how-tos

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