Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 6265 total reviews Free
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Abandoned Cart Recovery & AI Chat with WhatsApp Automations
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Your all-in-one form app for custom forms, registration forms
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Easy contact form, custom forms & survey with form builder app
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Instantly resolve support inquiries and grow your business.
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Switch between WhatsApp Chat, Live Chat or Facebook messenger
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Easily let your customers contact you through WhatsApp
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4.7 out of 5 stars 166 total reviews Free plan available
Enable WhatsApp on your store, collect leads & grow engagement
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Enable Automated Abandoned cart recovery & WhatsApp Chat.
Built for Shopify
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
5.0 out of 5 stars 2502 total reviews Free plan available
4.7 out of 5 stars 6265 total reviews Free
4.7 out of 5 stars 700 total reviews Free trial available
4.8 out of 5 stars 409 total reviews Free plan available
5.0 out of 5 stars 293 total reviews Free
4.9 out of 5 stars 991 total reviews Free plan available
5.0 out of 5 stars 402 total reviews Free plan available
4.9 out of 5 stars 280 total reviews Free plan available
4.9 out of 5 stars 566 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 2502 total reviews Free plan available
5.0 out of 5 stars 293 total reviews Free
4.7 out of 5 stars 19 total reviews Free
5.0 out of 5 stars 128 total reviews Free plan available
5.0 out of 5 stars 440 total reviews Free plan available
5.0 out of 5 stars 118 total reviews Free trial available
4.8 out of 5 stars 264 total reviews Free plan available
4.7 out of 5 stars 241 total reviews Free
5.0 out of 5 stars 13 total reviews Free to install
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2141 total reviews Free plan available
4.8 out of 5 stars 1704 total reviews Free plan available
4.9 out of 5 stars 777 total reviews Free plan available
5.0 out of 5 stars 498 total reviews Free
5.0 out of 5 stars 421 total reviews Free plan available
5.0 out of 5 stars 127 total reviews Free plan available
5.0 out of 5 stars 186 total reviews Free trial available
4.6 out of 5 stars 751 total reviews Free plan available
5.0 out of 5 stars 18 total reviews Free

Support how-tos

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