Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 787 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.6 out of 5 stars 329 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.3 out of 5 stars 590 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.7 out of 5 stars 692 total reviews Free plan available
Use Google Reviews, Product Reviews, UGC, & Surveys
4.9 out of 5 stars 123 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.7 out of 5 stars 247 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.9 out of 5 stars 264 total reviews Free plan available
Send campaigns, cart recovery & order automations WhatsApp
4.6 out of 5 stars 147 total reviews Free plan available
Easily let your customers contact you directly by a message
4.7 out of 5 stars 1076 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
3.3 out of 5 stars 361 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.8 out of 5 stars 1503 total reviews Free plan available
Easy contact form, custom forms & survey with form builder app
3.0 out of 5 stars 89 total reviews Free
Monitor and chat with site visitors in real time.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1619 total reviews Free plan available
5.0 out of 5 stars 406 total reviews Free
4.7 out of 5 stars 5002 total reviews Free
4.7 out of 5 stars 1076 total reviews Free plan available
4.7 out of 5 stars 334 total reviews Free plan available
4.9 out of 5 stars 264 total reviews Free plan available
4.7 out of 5 stars 787 total reviews Free plan available
4.9 out of 5 stars 51 total reviews Free plan available
4.4 out of 5 stars 257 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1619 total reviews Free plan available
5.0 out of 5 stars 406 total reviews Free
5.0 out of 5 stars 77 total reviews Free plan available
4.9 out of 5 stars 115 total reviews Free plan available
5.0 out of 5 stars 80 total reviews Free plan available
5.0 out of 5 stars 218 total reviews Free plan available
5.0 out of 5 stars 112 total reviews Free trial available
4.8 out of 5 stars 5 total reviews Free
4.9 out of 5 stars 168 total reviews Free trial available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2023 total reviews Free plan available
4.8 out of 5 stars 1503 total reviews Free plan available
4.9 out of 5 stars 411 total reviews Free plan available
4.9 out of 5 stars 127 total reviews Free plan available
5.0 out of 5 stars 452 total reviews Free plan available
4.7 out of 5 stars 692 total reviews Free plan available
4.9 out of 5 stars 407 total reviews Free plan available
5.0 out of 5 stars 152 total reviews Free trial available
5.0 out of 5 stars 80 total reviews Free trial available

Support how-tos

Want to add an app?

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