Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Garrio: AI Sales and Support
5.0 out of 5 stars 1 total reviews • Free plan available
Turn support into sales. AI tracks which chats drive revenue.
Jotform AI Chatbot ‑ Live Chat
4.3 out of 5 stars 30 total reviews • Free plan available
Improve customer support with AI livechat and boost your sales
VanChat AI Chatbot & Live Chat
5.0 out of 5 stars 114 total reviews • Free plan available
AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
Rozio AI ChatGPT Sales Chatbot
5.0 out of 5 stars 1 total reviews • Free plan available
24/7 Sales & Customer Support AI Chatbot that Boosts Revenue
Popular with merchants across Shopify

Recommended support apps

EAZE Button
4.6 out of 5 stars 153 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 620 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Marketing+Support on WhatsApp
3.4 out of 5 stars 347 total reviews • Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
REVIEWS.io Product Reviews App
4.7 out of 5 stars 707 total reviews • Free plan available
Capture product reviews, UGC & Q&A effortlessly
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 763 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 324 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1162 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
tawk.to Live Chat
3.1 out of 5 stars 87 total reviews • Free
Monitor and chat with site visitors in real time.
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 237 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
SeedGrow Chat App Widget
4.9 out of 5 stars 127 total reviews • Free plan available
Enable Click-to-Chat, collect leads & grow engagement
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1760 total reviews • Free plan available
Boost support with help center,livechat by AI chat bot & inbox
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1760 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5264 total reviews • Free
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 763 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1162 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 275 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 374 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 120 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 237 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1760 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 477 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 135 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 38 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 213 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 168 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
Rapid Reviews: Product Reviews
5.0 out of 5 stars 114 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2133 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1699 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 161 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 479 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 408 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 170 total reviews • Free trial available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 707 total reviews • Free plan available
AI Contact Form Builder
4.9 out of 5 stars 419 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 40 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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