Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

EAZE Button
4.7 out of 5 stars 144 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 225 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
Hulk Contact Form Builder
4.8 out of 5 stars 1880 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1804 total reviews • Free plan available
AI Chat & sale: recommend products, answer FAQs, track orders
SL: WhatsApp Chat + Marketing
3.4 out of 5 stars 342 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
HelpHub FAQ Page, Product FAQs
5.0 out of 5 stars 211 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 299 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
RT: Social Chat, Live Chat
4.6 out of 5 stars 239 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1278 total reviews • Free plan available
Help shoppers instantly with live chat and AI-powered support.
Gorgias: AI, Helpdesk & Chat
4.2 out of 5 stars 656 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Shopify Inbox
4.7 out of 5 stars 5456 total reviews • Free
An AI sales associate that knows your customers
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 979 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1804 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5456 total reviews • Free
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 225 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 796 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 299 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 408 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 94 total reviews • Free
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 194 total reviews • Free plan available
WhatsApp Chat & Abandoned Cart
4.9 out of 5 stars 60 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1804 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 140 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 79 total reviews • Free
Buddy AI: Mobile Shopping
4.9 out of 5 stars 65 total reviews • Free trial available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 482 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 89 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 86 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 17 total reviews • Free
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 163 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2318 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1880 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 522 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 194 total reviews • Free trial available
Qikify Contact Form Builder
4.9 out of 5 stars 415 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 66 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 175 total reviews • Free plan available
SureCust Forms Builder, Locks
4.9 out of 5 stars 102 total reviews • Free
Fairing Post Purchase Surveys
5.0 out of 5 stars 192 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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