Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.3 out of 5 stars 291 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.7 out of 5 stars 698 total reviews Free plan available
Capture product reviews, UGC & Q&A effortlessly
4.9 out of 5 stars 1711 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
5.0 out of 5 stars 215 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.9 out of 5 stars 125 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
4.9 out of 5 stars 2087 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.7 out of 5 stars 1126 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
4.8 out of 5 stars 746 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.3 out of 5 stars 609 total reviews Free trial available
Instantly resolve support inquiries and grow your business.
4.9 out of 5 stars 264 total reviews Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.7 out of 5 stars 5164 total reviews Free
Connect with shoppers and drive sales with chat
4.9 out of 5 stars 256 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1711 total reviews Free plan available
5.0 out of 5 stars 458 total reviews Free plan available
4.7 out of 5 stars 5164 total reviews Free
4.8 out of 5 stars 746 total reviews Free plan available
4.9 out of 5 stars 264 total reviews Free plan available
4.7 out of 5 stars 1126 total reviews Free plan available
4.7 out of 5 stars 355 total reviews Free plan available
4.9 out of 5 stars 86 total reviews Free plan available
4.3 out of 5 stars 291 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1711 total reviews Free plan available
5.0 out of 5 stars 458 total reviews Free plan available
4.9 out of 5 stars 129 total reviews Free plan available
5.0 out of 5 stars 79 total reviews Free plan available
4.6 out of 5 stars 16 total reviews Free
5.0 out of 5 stars 215 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2087 total reviews Free plan available
4.8 out of 5 stars 1620 total reviews Free plan available
4.9 out of 5 stars 143 total reviews Free plan available
4.9 out of 5 stars 419 total reviews Free plan available
5.0 out of 5 stars 462 total reviews Free plan available
4.9 out of 5 stars 424 total reviews Free plan available
4.7 out of 5 stars 698 total reviews Free plan available
5.0 out of 5 stars 157 total reviews Free trial available
5.0 out of 5 stars 33 total reviews Free

Support how-tos

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