Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 6139 total reviews Free
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Your all-in-one form app for custom forms, registration forms
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Create stylish forms with ease and in a matter of seconds.
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Instantly resolve support inquiries and grow your business.
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Switch between WhatsApp Chat, Live Chat or Facebook messenger
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Enable WhatsApp on your store, collect leads & grow engagement
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Easily let your customers contact you through WhatsApp
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Boost customer service w/ HelpCenter, GPT-4 FAQs, product tabs
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Send abandoned cart notifications & campaigns over WhatsApp
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
5.0 out of 5 stars 2407 total reviews Free plan available
4.7 out of 5 stars 6139 total reviews Free
4.8 out of 5 stars 368 total reviews Free plan available
4.9 out of 5 stars 966 total reviews Free plan available
5.0 out of 5 stars 254 total reviews Free
5.0 out of 5 stars 392 total reviews Free plan available
4.9 out of 5 stars 278 total reviews Free plan available
4.7 out of 5 stars 686 total reviews Free
4.9 out of 5 stars 560 total reviews Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 2407 total reviews Free plan available
5.0 out of 5 stars 254 total reviews Free
5.0 out of 5 stars 125 total reviews Free plan available
5.0 out of 5 stars 439 total reviews Free plan available
5.0 out of 5 stars 115 total reviews Free trial available
4.8 out of 5 stars 13 total reviews Free
4.8 out of 5 stars 261 total reviews Free plan available
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5.0 out of 5 stars 15 total reviews Free to install
Tech stack

How Miss Amara does it

Rug retailer Miss Amara uses Delighted Post‑Delivery Survey to gather and address customer feedback.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2046 total reviews Free plan available
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5.0 out of 5 stars 496 total reviews Free
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4.5 out of 5 stars 739 total reviews Free plan available
4.9 out of 5 stars 78 total reviews Free trial available
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Support how-tos

Want to add an app?

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