Reviews (1)

Overall rating
4
Counts per rating level
  • 0% of ratings are 5 stars
  • 100% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 10, 2024

Hi there,

Yesterday I did a price review and the app worked great changing all my products pricing. However I didn't notice that its profit $ amounts and instead thought it's product markup %, so my mistake.

Today I tried to do a new product review but with correct product $ amounts and paid in full but the status is still saying 'checkout' although money has already been taken out my account.

I paid 6 hours ago and yesterday the pricing review started straight after I paid. Can someone please look at ID - 3119055084 to get this active as I need to get my product pricing right asap.

Overall happy with the app.

Living & Comfort
New Zealand
About 13 hours using the app
Onlinestorebiz LLC replied October 14, 2024

Hi Living & Comfort,

Thank you for bringing this to our attention. This seems to be a onetime issue, and I am unable to replicate this scenario. I've now refunded you the charge for 3119055084. Please restart the process and it should work fine. :)

Thanks,
Onlinestorebiz.com LLC