Callexa NPS Feedback
- Pricing
-
Free
- Rating
- 5.0 (1)
- Developer
- Copexa GmbH
Featured images gallery
Analyze and measure customer sentiment with full automation and customizable survey templates.
Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
Languages
German and English
Works with
- Zapier
- REST-API
Categories
Form customization
Submission management
Reviews (1)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!
Support
App support provided by Copexa GmbH.
Resources
Developer
Launched
December 12, 2017
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