Callexa NPS Feedback
- Pricing
-
Price: Free
- Rating
- 5.0 (4)
- Developer
- Copexa GmbH
Featured images gallery
Analyze and measure customer sentiment with full automation and customizable survey templates.
Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
All features
Form customization
- Conditional logic
- Custom styles
- Embedded forms
- Templates
- Multi-page
- Pop-ups
- Real-time edits
- Scheduling
- Multi-language
Survey types
- Customer satisfaction
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
Submission management
- Data export
- Analytics
Form customization
Survey types
Submission management
Reviews (4)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!
Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP
Thanks
This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!
This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.
Support
Copexa GmbH can answer any questions you have about Callexa NPS Feedback.
Developer
Resources
Launched
December 12, 2017
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