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we LOVE this connector app... easiest to use out of all the others we are forced to use by other vendors... we have lots of customers that use Canal to dropship our products - prob the best one out there - and believe me I use them ALL>
Canal has been huge for us to work with 3rd parties easily. Our team doesn't need to spend hours trying to set up with many different systems Canal and their team have been amazing and made a great impact in our business as a result.
Having our brand, Summer Solace Tallow, on Canal, has been an absolute game-changer! The integration with Shopify is seamless, making it incredibly easy to connect with new retailers and expand our reach.
We are currently working with new retailers through Canal and truly believe it represents the future of sustainable dropshipping, especially for high-end retailers who want to support and showcase smaller indie brands to their customers. This platform provides an innovative way for thoughtfully curated brands to gain exposure while maintaining their integrity and high standards.
Beyond the technology itself, the Canal support team is phenomenal! They are always helpful, responsive, and available for any questions. Their commitment to assisting brands and retailers alike makes this partnership even more valuable.
We highly recommend Canal to any brand looking to grow through sustainable, high-quality retail partnerships.
Megan Bre Camp
Founder and CEO of Summer Solace Tallow
Oakland, California
Initially, Canal was a great app; however, that didn't last. Their site claims "When a proposal is accepted, it’s smooth sailing....You’ll fulfill and ship on behalf of your Retailer, and get paid out via Stripe on a weekly basis. More brand awareness and money in the bank – it’s that easy."
Unfortunately, we stopped getting paid for orders shipped. We're a small brand, but we we were working with some well known sites. We tried reaching out to them directly with no luck. Canal customer service kept telling us they were working on it. We got paid for a few orders, but not all. And it has been months. We removed our products from the associated sites and will now be removing the app.
Update: Canal eventually did pay us for the outstanding orders.
We have had a great experience with the Canal app and team - definitely recommend for listing on 3P marketplaces and dept stores
Absolutely seamless integration and a *total game-changer*-- Canal has literally become our gold standard for partner integrations. No more 3rd party portals, spreadsheet hacks, death-by-email, and staff burnout trying to onboard, maintain, and scale(!) new vendor partners. Goodbye to the headache of managing inventory (especially for products with short shelf-life), and of course, handling fulfillment for third-party products. This integration eliminates the need to ship a product multiple times before it ever reaches the consumer and for those of us trying to be good stewards of our planet's resources and reduce our carbon footprint, that is HUGE. To sum it up: It’s the bee's knees of integrations and the most useful app I’ve ever used in e-commerce, hands down.
The best app for cross-selling opportunities. Very easy to use and onboard and they have a great ecosystem of brands to work with. Great customer success team as well.