Reviews (23)

Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited January 9, 2026

Great app that helps us follow up live baskets, organize stocks and see which products are added to basket most.

BiniBecaDesign
Türkiye
Almost 3 years using the app
December 10, 2025

This app has been super helpful to identify purchase patterns and make changes accordingly and increase overall sales, highly recommended for anyone who is looking into more detailed analytics and shopper behaviour!

Mirror Mirror
Sri Lanka
About 1 year using the app
December 26, 2025

Onspruce Cart Insight is a great app. The integration with Shopify was quick and easy, and the setup process was smooth. It works well and provides useful insights without any hassle. Overall, a very good experience.

AJ Punnagai
India
Over 1 year using the app
December 16, 2025

Love the visibility that it gives us into our sales process!

A2 Bikes
United States
Over 3 years using the app
December 28, 2024

I love being able to see which products are creating activity and where the action is coming from so I can be more targeted with my marketing initiatives.

Sweet Roo Bou LLC
United States
Over 2 years using the app
February 4, 2025

This used to be an amazing app with great insight into what people on my site were looking at in their carts. Now it seems to be hit or miss. I use this in conjunction with the shopify live view. So I can see when someone is on the site and when they are checking out. Then I will check on the OnSpruce app and it will show no one checking out...the most recent will maybe be an 30-60min ago. When I first got the app a year ago, this worked perfectly. But it just isn't consistent anymore which makes it hard to trust what I am seeing. Support basically just tells me I am wrong about it when I reported last time and I keep having this issue and they don't seem to want to work on it. Don't get me wrong...it is very important data for me when it is working. But since it isn't consistent now...it has changed from important data to just interesting data...which probably means it won't be worth it for me to give them money every month.

In The Bag Cornhole
United States
12 months using the app
July 31, 2025

I love this app as a pulse check to see what people are putting in their carts on any given day.

Ramblin Road
United States
11 months using the app
July 19, 2025

Useful and overall accurate. Occasionally misses something that Shopify picks up and vise versa.

*This is not legal advice
United States
11 months using the app
April 13, 2024

An essential app for pre-purchase customer service, order verification, e-commerce traffic analysis, and product performance analysis.

Seattle Thread Company
United States
Almost 5 years using the app
Edited November 26, 2025

Great App. A bit expensive for what it does. A discounted annual pre-payment will be appreciated.

iCowhide UK
United Kingdom
Over 4 years using the app