Reviews (16)
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At work finds does exactly what it says. I like that in also displays referring links. Daily emails keeps me in the loop.
Excellent app! It includes as much information as is available about the person who added items to their cart, including their email address. When we got a bunch of ATCs from a bot, Cart Insights support was vey helpful and set up a rule that excludes that bot's ATCs as well as ATCs from my own email. They plan to add this as a DIY feature in a future update. Thanks for the great support!
Useful app to have to track your popular products, decided to keep it on after our free trial ended. Had a few issues but the developer has addressed our concerns.
Great app and fantastic support. The app works as advertised. The team has helped us and promptly replied to all of our inquiries.
This app is amazing!! It works so well and the daily Cart Insights email reports are extremely helpful in understanding what visitors are adding to their carts. This app is absolutely a must have for your site!
This app is not working, The app randomly "adding" products to the list. A waste of time! I hope you can fix this issue soon.
Hi Loyal Build, we have been working on improving the Cart Insights app by filtering out bot activity in our reporting. What you experienced with our app was the result of various scripts or bots that are visiting your shop and quickly adding items to the shopping cart. We did notice a heavy volume of bot activity on your account today. The Cart Insights app is itself not 'adding' any products to the list -- we only display cart activity as sent to the app by Shopify webhooks that are triggered by visitors (including bots) to your shop. The app trial period is currently two weeks, so you are welcome to reinstall the app and see how it performs for the remaining 13 days of the trial period. Thank you!
They explained the situation and helped me. Thanks for your customer friendly servixe. I appreciate it
We understand how frustrating unexpected charges can be, and we’re here to help clarify the situation.
Subscription charges are managed directly by Shopify. Based on their automated billing system, your app installation on August 17, 2024, at 7:58 AM and uninstallation on August 31, 2024, at 1:59 PM exceeded the 14-day trial period by just over 6 hours, which is why a charge was applied for the first month's subscription.
We appreciate your understanding and are here to assist if you have any further questions or concerns.
Very good costumer service and they do care and do follow up, and the app give you insight on what been left into your store Cart.
Just installed the app. So far so good. Was using another cart activity app which was having technical difficulties. Will see how this performs. A little concerned that no privacy policy is available. I will update after using for a few weeks. The Privacy Policy was made available and all looks good. Updated to 5 Stars!
Thank You for the review, Basarti.Store. We have added our Privacy Policy to the Cart Insights App Listing page.